Job Description

Job Ref:

THE1076

Branch:

thebigword UK - Shared Services

Location:

thebigword UK - Shared Services, Leeds

Salary/Benefits:

23,873.60 per annum, Hybrid Working at our Amazing Leeds Office + Great Perks!

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

Monday to Friday, 9am - 5.30pm

Hours per week:

37.5

Posted date:

13/01/2026

Closing date:

15/02/2026

The Role Unveiled

Welcome to the heartbeat of our global finance team! Here in Finance, we're more than a department; we're a global team collaborating across the UK, China, the US, and India. Together, we're the backbone of the business, ensuring quality, mitigating risks, and optimising audits, taxes, payroll, invoicing, and credit control--just to scratch the surface of our diverse responsibilities!



Step into a pivotal role at the heart of our financial operations! As a Finance Administrator, you'll be the linchpin in our communication network, ensuring smooth interactions between clients, suppliers, and our internal teams. Join us in a role where every email and query contribute to our financial accuracy and client satisfaction. Are you ready to be a part of a team that orchestrates seamless financial transactions and fosters harmonious relationships?

Your Role in Action

Recalculating costs for linguists and our clients Dealing with inbound e-mails from our Clients relating to time disputes, charges and quality issues Maintain effective communication channels with team members and suppliers Produce and process client invoices in a timely and accurate manner Respond in a timely manner to queries and disputes around the invoicing process Produce credit notes when required Allocate and distribute work to team members Complete activities required by clients and internal staff members Working on daily, weekly and monthley reports to ensure all costs are correct in the systems for both our clients and lingusts. Working on cancellations, double bookings, out of hours jobs, overlapping jobs, travel policies, and long durations Work across systems, on clients globaly Working on TLW, IMS, IMSD, WordSynk and WordSynk 2.0 Maintain effective communication channels with team members, suppliers and clients

The Perfect Match: Your Skills Talents

Proficient in Microsoft Office for efficient data handling and documentation. Effective deadline management and workload prioritisation skills. Strong verbal and written communication abilities. Proactive and self-motivated in fast-paced settings. Meticulous attention to detail in tasks and projects. Exceptional planning and organisational capabilities. A problem-solving mindset for efficient issue resolution. Comfortable with using your initiative and confident in decision-making. Target-driven and passionate about achieving goals. Thrives in collaborative work environments where we share and celebrate successes and good practice with colleagues. Experience in a Customer Service environment. Previous experience and involvement within a finance team and language service sector.

Perks That Make You Smile!

See all of our amazing perks, here: https://careers.thebigword.com/pages/perks-uk

We are eradicating the final barrier of global communication!

At thebigword, we specialise in language solutions, translating over 1 billion words annually, support more than 250 languages and handle millions of interpreting minutes each year. As one of the largest language service providers globally, we utilise the greatest minds and boundary shattering technology to deliver phenomenal quality at scale to both our clients and linguist network. We're proud that our services support thousands of people every single day, from those using the National Health Service to global brands across the world such as google, Honda, and Unilever.

Joining our team is not just a career, it's being part of something much bigger!

Equal Opportunities:

At thebigword, we prioritise the physical and mental health of our global teams. We are a Level 3 Disability Confident Leader, have signed the Menopause Workplace Pledge, and are proud to have signed the Mental Health at Work Commitment. Should you require reasonable adjustments for your interview or subsequent employment, please notify our team. Our mission is to welcome everyone and create inclusive teams, celebrating differences and encouraging everyone to join us and be themselves at work. To find out more about our dedication to Equality, Diversity Inclusion, and our EDI Committee, click here: https://careers.thebigword.com/pages/our-commitment