Job Description

Job Summary

We are seeking a dedicated and enthusiastic Finance and Membership Assistant to join our team. The ideal candidate will play a vital role in supporting our Finance Department and will be the first point of contact for our membership operations. Ensuring that our suppliers are paid on time and our members receive exceptional service and support. This position requires strong organisational skills, attention to detail, and a passion for the what we do.

Responsibilities

Assist in the management of membership applications, renewals, and cancellations. Provide excellent customer service by addressing member enquiries and resolving issues promptly. Maintain accurate membership records and databases, ensuring all information is up to date. Support the finance department in processing invoices and payments to suppliers of the Norfolk Food Hall. Collaborate with other team members to ensure data base accurately reflects cost price and profit. Prepare reports for the Food Hall Management team to understand stock movement, debtor listings and stock management During the Royal Norfolk Show build up and the show days themselves act as show receptionist.

Qualifications

Proven experience in customer service or administrative roles is essential. Strong organisational skills with the ability to manage multiple tasks efficiently. Excellent verbal and written communication skills. Proficiency in using Microsoft Office Suite (Word, Excel, Outlook). Familiarity with database management systems is an advantage. A proactive attitude with a willingness to learn and adapt in a dynamic environment.
We look forward to welcoming a new member to our team who shares our commitment to providing outstanding service to our members.

Job Types: Full-time, Permanent

Pay: From 25,000.00 per year

Benefits:

Company pension Employee discount On-site parking
Work Location: In person

Application deadline: 25/07/2025
Expected start date: 01/08/2025