Job Description

A vacancy has arisen for a permanent, full time Finance Assistant to provide responsive, efficient and effective administrative support to Transactional Services.



This is a fantastic opportunity to contribute to the delivery of Adult Social Care by supporting financial assessments and ensuring accurate and efficient administrative processes.

WHAT IS INVOLVED?

Key Responsibilities:

Support the financial assessment and reassessment processes for Adult Social Care services Arrange appointments and validate service user information Maintain and retrieve data from digital and paper-based systems Respond to internal and public enquiries professionally and efficiently Contribute to service improvement initiatives and uphold high standards of customer service



We encourage you to contact Susan Wilson via email at susan.wilson@durham.gov.uk to arrange an informal discussion about the role.

WHAT WILL I NEED?

You will need an NVQ Level 2/3 or equivalent and experience of dealing with members of the public. You will also need strong IT and administrative skills and be an excellent communicator.



Please refer to the attached Person Specification for the full criteria.


Optional



If successful, you will be required to apply for a Basic Disclosure.

INTERVIEWS

Interviews will be held on 24th November 2025.



We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

OUR OFFER TO YOU

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website



Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.

HOW TO APPLY

Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the Person Specification section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website



If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, Option 3, or via email RecruitmentResources@durham.gov.uk



All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you dont miss any updates.

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