Job Description

Powerleague Venue Operations runs small-sided football & Netball leagues in over 250 towns, involving more than 4,000 teams and 70,000 Footballers/Netballers across the UK. We're excited to introduce a new role designed to support the smooth delivery of our leagues -- working closely with our existing operations team and offering opportunities for career progression.

Role Overview

As a

Finance & League Operations Administrator

, you'll work alongside our League Operations Managers to ensure leagues run efficiently -- from maintaining adequate equipment orders, managing venue purchase orders and supporting finance with timely collection of outstanding invoices. You'll also play a key role in customer service and financial administration within our fast-paced football environment.


Your tasks are unique to the league industry and varied, but they will include:


Support League Operations Managers by ensuring all teams pay match fees promptly or are signed up for recurring payments. Chase teams in arrears to ensure payments are received on time. Ensure sufficient equipment is available for all events. Manage venue invoicing and payments -- raising Purchase Orders and verifying invoices before approval. Support League Operation Managers with venues to confirm availability, maintenance schedules, and other operational needs. Deliver outstanding customer service when handling enquiries or resolving complaints. Accurately allocate payments to customer accounts. Resolve customer queries regarding invoices or payments efficiently and professionally. Work collaboratively with internal teams (League Operations Managers, Senior & Regional Managers) to resolve account issues. Escalate problematic accounts and recommend legal or recovery action where appropriate. Maintain accurate records of all communications, payments, and arrangements. Assist with weekly and monthly debt reporting.

Working days will be

Monday

to

Friday

(inclusive), working

25

hours a week.

This role is to cover Maternity leave.

Essential

Proven experience in credit control or accounts receivable. Strong communication and negotiation skills. Exceptional attention to detail and accuracy. Proficient in Microsoft Office applications. Ability to work independently and meet deadlines. Organised and Time Management skills

Desirable

Passion for Football & Netball * AAT qualification or similar finance/accounting certifications