Job Description

We're pleased to be expanding our Service Charge team and are looking for an additional Finance Officer to help manage and administer the service charge process for our rental, shared ownership, and leasehold customers. You'll also play a key role in integrating our current rent and service charge processes into new, improved ways of working.


This is a fantastic opportunity for someone who enjoys working with data, has a strong eye for detail, and is passionate about delivering excellent service to both internal and external customers.


In this role, you'll be responsible for producing accurate rent and service charge data and supporting the delivery and improvement of our service charge processes. You'll contribute to integrating rent and service charge activities in line with our new systems. Providing excellent customer service in writing, over the phone, and face-to-face will be essential, as you'll act as an ambassador for Abri across the board.


We're looking for someone with a solid understanding of service charges and housing finance, who can manage a busy and varied workload with confidence and a positive attitude. You'll be a great communicator with strong organisational skills and a keen eye for detail. Just as importantly, you'll be proactive and comfortable suggesting ways to improve the way we do things.


If you're looking for a role where you can really make a difference and be part of a supportive, forward-thinking team, we'd love to hear from you.


Don't wait to apply - we'll be reviewing and interviewing candidates as applications come in, and may close the advert early if we receive enough interest.


Abri is a large housing provider who own and manage over 50,000 homes and various community assets, serving 114,000 customers. Silva Homes joined Abri in October 2023 making the group a financially stronger and more resilient organisation. To help deliver our services Abri work with 36 local authorities and 63 different parliamentary constituencies alongside partners in our community.


Silva will operate as a separate legal entity under the Abri Group umbrella before fully transferring in 2024.


We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?


We're investing 689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

We're delivering 10,000 homes by 2030, ensuring affordable housing is built where it's needed most We're investing in our communities, to address local issues and create opportunities for everyone

As we grow, we're re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.


More information about Abri and our strategic objectives can be found at

www.abri.co.uk