Are you an experienced Financial Services Administrator looking to join a professional, supportive, and fast-growing firm? Our client, a reputable and expanding wealth management practice, is seeking a proactive and detail-driven administrator to join their established support team.
This is an exciting opportunity for someone who thrives in a regulated environment, enjoys delivering exceptional client service, and is confident supporting advisers with high-quality administrative and technical work.
The Role
As a key member of the Administration Support Team, you will ensure the smooth and compliant running of client accounts, working closely with Financial Advisers and liaising with providers and clients daily.
Your responsibilities will include:
Client Administration
Processing new client applications and onboarding documentation
Supporting investment transactions and ensuring all processes meet FCA compliance requirements
Communicating with clients professionally to collect information and resolve queries
Managing day-to-day client servicing tasks
Technical & Compliance Support
Completing technical calculations (e.g., critical yields, carry forward allowances, IHT-related assessments)
Obtaining detailed plan and scheme information from product providers
Keeping up to date with financial products, regulations, and compliance standards
Data & Reporting
Maintaining accurate client records on the CRM system (Salesforce)
Preparing reports, documents, and meeting packs for advisers
Contributing to continuous improvement of internal processes and workflows
About You
At least 2 years' experience
in Financial Services administration
Strong understanding of
FCA regulations and compliance processes
High levels of accuracy, attention to detail, and organisational skill
Confident communication skills, both written and verbal
Proficiency in Microsoft Office and the ability to learn new systems (Salesforce experience is beneficial)
A positive, proactive attitude and a collaborative approach
Benefits & Package
25,000 base salary
with clear development-based salary progression
Up to 15% discretionary bonus
(production + performance)
25 days holiday
plus bank holidays
Workplace pension scheme
Life assurance
(4x salary)
Additional appraisal reward day
Friendly, supportive working culture with genuine career progression opportunities
Job Types: Full-time, Permanent
Pay: From 25,000.00 per year
Benefits:
Company pension
On-site parking
Work Location: In person
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