Optimam Complex Care is a growing healthcare provider delivering specialist care services to vulnerable adults and children across London and the South East. Our team is committed to quality, compassion, and professionalism, and we're currently looking for a
Part-Time Finance Administrator
to join our team at our Waltham Cross office.
This role is ideal for someone experienced in invoicing and credit control, who is confident following up on payments, managing financial admin, and supporting a busy operational care business.
About the Role
We are seeking a highly organised and detail-oriented
Finance Administrator
to support the day-to-day financial operations of the business. The primary focus of this role is to
raise invoices and chase outstanding payments
from local authorities, NHS partners, and private clients. You'll be working closely with our care team and finance lead to ensure accuracy, timely billing, and consistent cash flow.
This is a part-time position, offering flexibility (2-3 days per week), making it ideal for someone looking to maintain work-life balance while contributing meaningfully to a growing care business.
Key Responsibilities
Raise and send timely, accurate invoices to NHS, local authorities, and private clients
Follow up on outstanding payments via email and phone in a professional and persistent manner
Maintain and update the aged debtors report, flagging concerns as needed
Liaise with commissioners and client finance teams to resolve queries and discrepancies
Support monthly reconciliation of invoices and payments
Work with the care coordination team to confirm billable hours and verify service records
Maintain accurate records and logs of all communications and transactions
Assist with ad hoc financial tasks including report generation and administrative duties
Requirements
Essential:
Proven experience in finance admin, invoicing, or credit control
Excellent communication skills (especially over the phone and email)
Strong attention to detail and ability to work independently
Comfortable chasing payments and managing client queries
Proficient in Microsoft Excel and general office tools
Highly organised and reliable
Desirable:
Experience working with local authorities or within the care or healthcare sector
Knowledge of accounting software (e.g., Xero, QuickBooks, Sage)
AAT Level 2 or similar (or working towards it)
What We Offer
Flexible working hours (2-3 days per week)
Friendly and supportive working environment
Office-based role in Waltham Cross with easy transport links
Opportunity to grow within a professional care organisation
Pension scheme (if eligible)
On-the-job support and development
How to Apply
Please submit your CV and a short cover letter via Indeed or email
finance@optimamcomplexcare.co.uk
with the subject line: Finance Administrator Application.
Job Type: Part-time
Pay: 27,879.00-29,418.00 per year
Expected hours: 27 per week
Benefits:
On-site parking
Referral programme
Work from home
Schedule:
Day shift
Monday to Friday
Work Location: In person
Expected start date: 01/07/2025
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