Job Description

Job Title:

Financial Adviser

Reporting To:

Senior Wealth Manager

Location:

Main Office, Northampton

Travel:

On occasion to attend client meetings but mainly office based

Role Overview:

We are looking for transactional focussed advisers to work within OCM, operating within OCM Financial Services, advising on emerging wealth clients using our state-of-the-art hybrid client onboarding system in a restricted environment.

The system will complete factfinding and know your client data and auto generate detailed written advice in 3 areas being, pension contribution and consolidation, ISA and GIA investment and also highlight needs that can be dealt with offline in other areas holistically, whilst in the accumulation phase of the life cycle.

Over time they will be indoctrinated into the OCM Family and as their skills and experience develops alongside continued qualification towards Chartered status, a Financial Adviser will have the opportunity to become a trainee wealth manager which is an independent role and working with wealthier clients, companies and directors in the Wealth / Employee Benefits Divisions.

It is expected that an individual will spend approximately 18 to 24 months as a Financial Adviser before progressing to an Associate Wealth Manager. From here, they would then move to be a Wealth Manager upon completion of the Advanced Diploma with the CII and CAS status in more complex areas which include post-retirement and inter-generational tax planning. Alternatively, if someone wants to stay transactional and not evolve, then this is also acceptable.

The aim of the pathway is to gain experience whilst being mentored by more senior staff in the culture and ethos of being a wealth manager, which is a vocation not a job. Giving younger advisers the ability to earn bonuses whilst at the same time gaining experience in a thriving entrepreneurial environment.

General Duties:

Working with clients using the Hybrid Client Onboarding system to give restricted advice to clients online. Generating limited advice letters, valuations, compliant files, illustrations and following processes to deliver restricted advice to emerging wealth clients in the accumulation phase of their life cycle. All limited advice letters and recommendations for clients in line with their requirements and expectations to ensure the sales process is adhered to, and that the standards of reporting in line with FCA conduct and OCM cultures SYSC are maintained. Assist in the administration involved in processing the new business and tracking it and reporting to the clients if necessary on the next steps and required actions. Complete all new business paperwork including compliance documents. Ensure the sales process is followed and with adherence to all of the compliance matters arising, including ensuring that no report is issued from the building without it being 4 eyed; Ensure back-office systems are kept up to date including activity entries, particularly at valuation points and if there have been any changes in the clients' circumstances. Update funnel to ensure that the funnels are up to date in line with workflow management systems that you will develop and control to manage the delivery of departmental reports; Provide team leader with a weekly report as to what is in the funnel and when it is to be completed, so resource allocation can be managed and controlled to keep the funnel moving.
The general firm specific duties that require fulfilling whilst carrying out the role are: -

Other Duties Specific to Personal Development

Within this role the individual will be expected to develop, and we would expect that within 18 to 24 months they will start to take on their own clients. After this initial period, they will spend the next 12 months to 3 years working towards becoming a Chartered Wealth Manager.

Business Quality

Always put the interests of the client first. Aim for a zero-complaint record and a zero incidence of losses of AUM to other firms due to administration dissatisfaction. To ensure that all administration is conducted in accordance with the requirements of the FCA and the firm's procedures and forms. To be aware of the business statistics which the firm must report to the FCA and to strive to ensure that the firm's business quality standards are achieved. To co-operate fully with the firm's Compliance Officer and Money Laundering Reporting Officer.
Customer/Client Interaction

To ensure all communication with customers and their clients are conducted and recorded in accordance with the firm's procedures and in accordance with IC view, and that any investment information is four eyed by a nominated member of the IC; Where appropriate, ensure that the firm's standard documentation and processes are used, and if a process is identified that is not standardised, then a new process is to be created following discussion with senior management; and
Administration and execution

To ensure that all administration is conducted in accordance with the requirements of the FCA and the firm's procedures and forms (including its procedures for compliance, training and competence, combating money laundering and the handling of complaints); Working with the administration team to ensure that all data is input and maintained correctly on the back-office systems and the admin function interacts seamlessly with the account management function to ensure the clients' interests are always correctly adhered to and put first. Organisation of all client work to the highest standard, as well as organising the workflow using task lists and delegation, to ensure that all client requirements are satisfied without unnecessary delays; and Be responsible for the workflow and resource allocation requests.
Commitment & Teamwork

To work in such a way as to promote the good name of the firm and the profession; This is a client facing role and the holder must be prepared to work hours when necessary to ensure client satisfaction and completion of tasks in a timely manner; To co-operate generally as a team player. Including liaising with and provide advice to colleagues when reasonably required; and As a member of the team to display adherence to firms' Values, process and workflow expectations to deliver work to others in a timely manner with respect and knowledge of the impact your role and workflows have on others.
Self-development

To read printed and electronic trade periodicals and other publications as is necessary to keep abreast of market, industry, professional and technical developments; To keep abreast of the development of the firm's IT and other systems; and To attend such internal and external courses and to prepare for and sit such exams as it may be agreed are appropriate to ensure the on-going competence and development.

Key Performance Indicators (KPIs)

Business Quality

All activities related to clients. No complaints at all are acceptable.

Minimum standard - 0 Upheld Complaints. Measured for each Financial Year

Portfolio Administration

Client file check queries, at least 10% checked

None red - KPI Report

Workflow management

Ensure that all reports are written in a timely manner and resource managed to ensure adviser productivity is increased

In productivity increase for advisers as they are now supported

Commitment & Teamwork

To promote the good name of the firm at all times in an ethical and compliant manner and strive for 100% client satisfaction in the delivery of your role.

No complaints or statement of dissatisfaction from IFAs, clients or colleagues in relation to service or execution of role.

All measures are subject to audit as part of PDP by compliance.

Competencies & Qualifications:

Customer Focus

-

The client is the top priority at all times and the focus is to ensure all client work and contact is handled with a sense of urgency and a courteous manner is maintained with clients at all times. Clients must have a response to all communications the same day, even if it is a holding communication to set their expectations.

Quality

- Taking pride in all work and ensuring it is accurate and to a high standard and is compliant with all regulatory requirements and internal processes.

IT Skills

- the employee has at least a basic competence at all Microsoft Office software and within 3 months of starting, must have a base level of competence in other software required for the role including our back-office system.

Qualifications Required -

Certificate and Diploma R02 - R06 or Equivalent with CISI or LIBF

Qualifications to be taken -

Depends on ambitions

Experience Required -

Ideally a diploma qualified adviser, or previous experience in a similar role.

Code of Conduct:

The following Code of Conduct rules apply to

all individuals:

You must act with integrity. You must act with due skill, care and diligence. You must be open and cooperative with the FCA, the PRA and other regulators. You must pay due regard to the interests of customers and treat them fairly. You must observe proper standards of market conduct.

OCM Wealth Management Ltd is an equal opportunity employer.

Job Types: Full-time, Permanent

Pay: From 40,000.00 per year

Benefits:

Company pension On-site gym On-site parking Private medical insurance
Education:

Diploma of Higher Education (preferred)
Experience:

Administrative: 2 years (preferred)
Work Location: In person