Job Description

Are you looking for a role where you can really make a difference?

Do you want to move beyond routine maintenance to deliver exceptional service?

If you're a skilled engineer with a passion for problem-solving and customer satisfaction, J-Tech Systems is the perfect fit for you!

Who We Are:

Since Establishing in 2008 with offices in London and Surrey, J-Tech has been at the forefront of delivering innovative and reliable Fire, Security and Electrical solutions across the UK. Specialising in both commercial and domestic services, we cater to a diverse client base with a focus on Luxury property in the residential and retail sectors ensuring precision and efficiency in every project. Discover more about our vibrant team and cutting-edge projects at J-Tech Systems.

The Role:

Are you a proficient Service Engineer looking to provide reactive and preventative maintenance and support ? At J-Tech, we're seeking a committed Service Engineer to join our dynamic team. You'll work across varied environments, from sophisticated commercial spaces to bespoke residential properties.

As a skilled Service and Support Engineer at J-Tech, you will engage in diverse and challenging fault finding and servicing requiring an analytical mind, a sharp eye for detail and a knack for problem-solving. You'll have the opportunity to work on high-profile sites and be involved in:

Comprehensive maintenance of security, fire, and audio-visual systems.

Troubleshooting complex issues and delivering effective solutions.

Performing regular service checks and system optimisations to ensure peak performance.

Requirements:

Proven field experience in service engineering, ideally with a focus on Security and Fire Safety Systems.

Ability to carry out servicing and maintenance to industry standards, NSI/ SSAIB and BAFE.

Attention to detail

Ability to carry out fault findings on systems.

Ability to interpret technical diagram and manuals.

Excellent communication and customer service skills.

Full UK Driving License.

Health and safety training records, ECS / CSCS

NVQ Apprenticeship or equivalent industry certification

FIA or equivalent qualifications

Must be able to pass an enhanced DBS check

Desirable knowledge:

Advanced diagnostic techniques.

Trouble shooting and fault finding best practice

Experience with remote monitoring tools and software.

Current and applicable British Standards and compliance requirements

Expectations:

Delivering high-quality maintenance and repair services.

Upholding J-Tech's reputation for excellence, 1st time fix and reliability.

Ensuring compliance with safety standards and regulatory requirements.

Accurate completion of service reports and documentation.

Why Choose J-Tech?

Competitive Salary & Comprehensive Benefits:

Attractive salary based on experience, with additional performance incentives and overtime opportunities.

Salary range of 36-48k DOE

o Paid overtime

o Callout 1 in 4: 150 p/w standby

o Discretionary performance based bonuses

Personal Development:

Invest in your future with our tailored training programmes and regular performance reviews.

o Quarterly CPD programme, linked to your performance review

o In house support and development

o Dedicated training facility

o FIA /Tavcom Training

Exceptional Work Environment:

Be part of a team that values your input and encourages innovation.

o Regular team meetings where your opinion counts

o Control of your own diary for preventative maintenance visits

Generous Perks:

Enjoy a robust benefits package that includes extensive holiday time, a company van, private healthcare, and more.

o Private use of company vehicle

o 24 days holiday + 8 (Statutory) + Your birthday

o Private healthcare including dependants at a subsidised rate

o Private virtual GP service

o Access to Mental health support and counselling

Apply Today!

Are you ready to elevate your career with a company that appreciates your unique skills?

J-Tech is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Full-time, Permanent

Pay: 40,000.00-46,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company car Company pension Private medical insurance
Schedule:

Monday to Friday
Licence/Certification:

Driving Licence (required)
Location:

London, Greater London (preferred)
Work Location: On the road

Reference ID: JTS-SERV
Expected start date: 01/06/2025