Hearth & Home is the leading Fireplace Showroom in Huddersfield and is part of Fired Up Corporation who are one of the biggest manufacturers of fires and fireplaces in the UK. You would benefit from working as part of a larger organisation but with a great deal of autonomy as part of the very small showroom team thus providing the opportunity to shine and be noticed.
Sales matter but so does great customer service and we are looking for a suitable candidate who appreciates the importance of both. It's important to possess a naturally helpful personality to be able to guide our customers through the sales process.
Key responsibilities
Face to face sales
Responding to customer enquires by email
Supporting Live Chat
Required skills & experience
Ideally you will have a sales or customer service background but if you have the right personality and character then previous experience is not essential. A reasonable level of IT capability is required but we will provide continued training for the suitable candidate.....so don't worry if you feel you might be lacking in this area.
In this role you will be required to work most Saturdays, but we can be extremely flexible on how the other 4 days are worked. Pro-rata part time is also available.
Job Types: Full-time, Part-time, Permanent
Pay: From 13.20 per hour
Expected hours: 20 - 38 per week
Benefits:
Company pension
On-site parking
Ability to commute/relocate:
Huddersfield, HD1 3JB: reliably commute or plan to relocate before starting work (required)
Education:
GCSE or equivalent (preferred)
Experience:
Retail sales: 1 year (preferred)
Customer service: 1 year (preferred)
Work authorisation:
United Kingdom (required)
Work Location: In person
Application deadline: 15/08/2025
Reference ID: FFO Sales
Expected start date: 01/09/2025
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