Job Description

JOB PURPOSE STATEMENT:

Bell of Northampton are a one stop shop for Kitchens, Bathrooms, Fires & Stoves, Tiles & Flooring and Outdoor Leisure. Our beautiful showrooms are in excess of 25,000 sq.ft and include our popular Love Lunch Cafe. Over more than 125 years we have built up a reputation in Northamptonshire and the surrounding counties for quality products and service. We operate on a multi channel basis serving Retail, Contract (Developers), and e-commerce clients.

We are looking for a hardworking and driven sales person to join our retail team to help us continue to grow our Fire & Stove sales. Included in the package is a sales related bonus scheme giving the right person the opportunity to boost their earnings.

Working 5 out of 7 days - currently Tuesday to Saturday 9am to 5pm with 30 minute break for lunch (37.5 hour working week).

Key aims for the role

To provide great customer service in all areas of the Fire & Stove/Outdoor living department with a particular focus upon ensuring premium levels of Service are offered to every customer. To assist the Management team in ensuring the department achieves or exceeds forecast sales and profitability via the smooth and efficient operation of the Fire & Stove department, ensuring high standards of customer service, organisation and merchandising. To undertake general administrative duties in the department. To assist with Order Processing using our CRM software and ensure that all orders are processed efficiently. To keep customers fully informed of orders placed and organise deliveries of products.

Skills and Competencies

Required

A leading salesperson with the ability to vary style when necessary Good written and oral communication skills. A willingness to learn a thorough knowledge of the Bell F&S and ODL offer. A passion for customer service, good communication skills. A knowledge of Microsoft Office software. Organised, with great administration skills and able to meet deadlines. Attention to detail and proven numerical and analytical skills. Interpersonal skills with the ability to build good working relationships. Ability to work under own initiative and in a team. A high level of IT skills. Must have drive and energy and be self-confident. Be passionate about brand, mission and values. High standards of personal appearance.
Job Type: Full-time

Pay: 25,000.00 per year

Benefits:

Company events Employee discount Free parking Health & wellbeing programme On-site parking Sick pay Store discount
Ability to commute/relocate:

Northampton NN2 6LT: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person