Job Description

1.

Job Role & Purpose

We are seeking an experienced and autonomous First Contact Physiotherapist (FCP) to join our dynamic and supportive multidisciplinary team in a busy GP practice. The FCP will work at the top of their scope to assess, diagnose, manage, and discharge patients with a range of musculoskeletal (MSK) conditions - reducing the need for GP consultations and streamlining MSK care.

As part of an integrated team including GPs, Advanced Clinical Practitioners, Nurses, Pharmacists, Pharmacy Technicians, HCAs, and Mental Health Practitioners, the FCP will play a vital role in delivering high-quality, patient-centred care.

2. Key Duties & Responsibilities

Clincial Duties :

To work as an autonomous specialist MSK practitioner in providing and delivering musculoskeletal physiotherapy assessments and treatment plans. Act as the first point of contact for patients with MSK issues, without the need for GP referral. To act independently to assess, analyse and provide a clinical diagnosis for individual patients, including those presenting with complex conditions, to determine their need for further MSK or non-MSK intervention. This should involve an understanding of when to refer to other services such as diagnostics, pathology, T&O, medication reviews, pain management, rheumatology, community physiotherapy and injection therapy. Write contemporaneous clinical notes using SystmOne, Arden's Templates and provide advice and support with additional electronic software (e.g. PhysioTec, AccuRx etc) in line with professional standards. Fulfil mandatory training and those additional training requirements as demanded for the role. To understand each patients' needs and expectations, and irrespective of their backgrounds and/or beliefs, to provide them with the quality of service to the standards the company expects To demonstrate excellence in report writing, and evidence an ability to complete reports autonomously without the need for further support. To attend regular relevant courses both internally and externally, as well as keeping an up-to-date file of your CPD achievements, in line with CSP and HCPC guidelines. This is to be presented annually as part of the appraisal process. To identify and manage any risks to quality, such as workload, communication, and team working, with the support of your line manager and clinical mentor, and to advise on any issues regarding service delivery. To work as part of a team and liaise with other physiotherapists internally to ensure delivery of clinically effective care. To communicate effectively with all stakeholders (including patients, clinical colleagues, administrative colleagues, receptionists, and external healthcare professionals etc) on challenging matters and in challenging situations in line with PICS Ltd & PCN procedures. Ensuring effective patient management, and working in collaboration with and/or referring to NHS colleagues in hospital and community settings. To fully understand the wider MSK service and local MSK pathways: across primary care, secondary care, and the voluntary sector, including in depth knowledge of referral criteria and scope of services. To take an active role in engaging with external fellow physiotherapy professionals, working to promote PICS Ltd as a leading healthcare organisation, being aware of the referral pathways and actively suggesting and engaging with initiatives to help the business improve patient care.

Multidisciplinary Working:

Collaborate closely with GPs, ACPs, Nurses, Pharmacists, Mental Health Practitioners, and others to ensure joined-up patient care. Contribute to team meetings and case discussions. Support upskilling of the wider team in MSK knowledge and self-management strategies.

Service Development:

Contribute to service planning, audit, and quality improvement projects. Support the practice in optimising MSK care pathways and reducing unnecessary referrals to secondary care. Participate in the evaluation and reporting of FCP service outcomes.

Professional Development :

Maintain HCPC registration and evidence of ongoing CPD in line with FCP and MSK frameworks. Attend regular supervision or peer support groups (internal or PCN-wide). Essential:*

3. Person Specification

Essential:

HCPC-registered Physiotherapist BSc or equivalent in Physiotherapy Evidence of post graduate qualification or evidence of working at an equivalent level in musculoskeletal physiotherapy Extensive musculoskeletal experience Sound evidence of CPD and reflective practice Advanced MSK physiotherapy skills Confidence and ability to accurately assess and manage complex patient presentations autonomously and to a high professional standard Understanding of Information Governance, Data Protection, HCPC /CSP standards and Safeguarding Vulnerable Adults/Children Experience of working at a specialist level with a purely MSK caseload Experience of service development The ability to communicate complex/contentious information in a clear and logical manner to a range of audiences Knowledge of the radiology guidelines applied to MSK conditions Knowledge of pathology and blood tests used in MSK diagnosis The ability to discuss patient management with GPs, consultants, and wider teams Excellent interpersonal, coaching and communication skills Ability to work across multiple sites and caseloads independently and effectively Strong IT skills including clinical systems (e.g. SystmOne) and reporting tools

Desirable:

Injection Therapy Qualification Current IRMER training and competency for requesting X-ray investigations Non-Medical Prescribing Qualification Experience of service development Knowledge of the radiology guidelines applied to MSK conditions Knowledge of pathology and blood tests used in MSK diagnosis In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. Post-holders must adhere to the following principles:

4. Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. Post-holders must adhere to the following principles: In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with Aspiro policies and procedures relating to confidentiality and the protection of personal and sensitive data. The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the Aspiro health & safety policy, the health & safety manual, and the Aspiro infection control policy and published procedures. This will include:

5. Health & Safety

The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the Aspiro health & safety policy, the health & safety manual, and the Aspiro infection control policy and published procedures. This will include: Using personal security systems within the workplace according to Aspiro guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks; Making effective use of training to update knowledge and skills; Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards; Active reporting of health and safety hazards and infection hazards immediately when recognised; Keeping own work areas generally clean and overseeing Site Managers in the maintenance of general standards of cleanliness consistent with the scope of their role. Undertaking periodic infection control training (minimum annually); Reporting potential risks identified to the Aspiro Management.

6. Equality & Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with Aspiro procedures and policies, and current legislation; Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues; Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.

7. Reviews

This job description is intended to provide an outline of the key tasks and responsibilities only, the list is non-exhaustive.There may be other duties required of the post holder commensurate with their position. This description will be open to regular review and may be amended in the light of developing or changing services, or as part of an individual performance review process. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of Aspiro.

Job Types: Full-time, Part-time, Permanent

Pay: 36,000.00-51,300.00 per year

Expected hours: 30 - 37.5 per week

Benefits:

Bereavement leave Company events Company pension Enhanced maternity leave Enhanced paternity leave Flexitime Free flu jabs Free parking On-site parking Sick pay Store discount Transport links
Work Location: In person

Application deadline: 08/08/2025
Reference ID: First Contact Physiotherapist