First Line Support/Call Handler Job in VirtualArmour

First Line Support/call Handler

Middlesbrough, ENG, GB, United Kingdom

https://www.mncjobs.co.uk/company/virtualarmour

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Job Description

Exciting opportunity to join a rapidly growing Cyber Security company in the North East of England. Working in First Line support on a customer support Helpdesk, the successful applicant will deal with customers request on the phone, via a web portal and email.
This growing company offers a rewarding a clear career path and would be great for any one with experience in Helpdesk support, call handling OR the appetite for a career in Network Engineering or Cyber Security (no Cyber Security experience required).
Initially starting as a Call handler the successful candidate will be eligible for training towards becoming a Network Operations Center (NOC) Technician.
This position will be based on shift work.

Job Types: Full-time, Permanent

Pay: 24,511.57 per year

Benefits:

Company pension On-site parking Private medical insurance
Application question(s):

Do you currently require, or will you require in the future, a visa or sponsorship to work legally in the UK?
Experience:

Customer service: 2 years (required) IT: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Location:

Middlesbrough, TS2 1AE (preferred)
Work Location: In person