Job Description

Job Summary:
We are seeking a skilled Fishmonger to work on our busy retail counter in the picturesque setting of Southwold Harbour.

As a Fishmonger, you will be responsible for providing high-quality fish and seafood products to our customers while ensuring adherence to food safety standards.

The ideal candidate will be confident and hands-on with a mature, professional approach and hold previous culinary experience.

Your duties as Fishmongers will include but will not be limited to the following:

Prepare and display a variety of fish and seafood products for sale, ensuring freshness and quality Prepare fish to a high standard, including; cleaning, gutting, filleting, pin boning and descaling as well as portioning according to customer specifications Maintain an organised and hygienic work environment in compliance with food safety and hygiene regulations Provide knowledgeable advice to customers regarding different types of fish, cooking methods, and recipes Collaborate with kitchen staff to ensure timely supply of seafood for restaurant operations Monitor inventory levels and assist with stock management to minimise waste Monitor the quality and freshness of produce from suppliers, addressing and escalating issues promptly Ensure that all aspects of the purchasing, storing and serving of produce through the fishmongers meets agreed health and safety requirements Participate in regular training sessions to stay updated on best practices in food preparation and safety Ensure the fish counter is sufficiently staffed at all times Complete all required paperwork in a timely fashion Responsible for cash, stock, equipment and business security Resolve or report maintenance issues, escalating to senior team when appropriate Adhere strictly to the Company's policies and procedures at all times Manual Handling Till work and using the company's payment systems Use of kitchen tools and appliances
Training and support will be provided along with additional online training to help you to be the best you can be.

Requirements:

Strong background in food preparation, culinary techniques, or food production is beneficial Knowledge of food safety standards and practices is essential Excellent communication skills with a customer-focused approach A passion for seafood and culinary arts will enhance your success in this role A good knowledge of fresh fish and shellfish is essential Experience within a kitchen environment Knowledge of online ordering systems desirable but not essential A kind and professional manner towards staff and customers, providing a friendly and memorable service Being consistently committed to quality An enthusiastic approach to work with a can-do attitude The ability to work at pace and prioritise tasks High standards of cleanliness and ability to adhere to strict Health & Safety requirements Good communication skills, ensuring the smooth running of all operations Strong attention to detail The ability to work well within a team, but also to your own initiative - especially during peak times and seasons Able to get to and from Southwold Harbour reliably, including outside of bus hours
Join our team as a Hospitality Team Member to contribute to our restaurant & take away success and deliver outstanding service to our valued customers.

Job Types: Full-time, Permanent

Pay: 13.00-15.00 per hour

Benefits:

Discounted or free food On-site parking
Schedule:

Day shift Monday to Friday Weekend availability
Experience:

Food preparation: 1 year (preferred) Customer service: 1 year (preferred)
Work Location: In person