Job Description

JOB TITLE:

Fitness Manager

RESPONSIBLE TO

: Assistant Manager - General Manager in Assistants absence

JOB PURPOSE:

To line manage, motivate and develop the fitness team to build a member focused, entrepreneurial team, motivated and enthusiastic in their approach to their role.

To provide a consistently high standard of all gym and leisure arears to current and prospective members and promote an ongoing high standard of customer care & service to members

MAIN RESPONSIBILITIES:

Achieve all standards set at appraisal

Maintain confidentiality of information

Managing clocking in and out, staff rotas, including absences and time management systems

Ensuring all sports shifts are covered including supporting yourself with the ability to work within the club opening hours

Carry out recruitment and induct new starters of the sports team ensuring they are confident and fully trained after their one-month review. Communicate with all reception team during the induction process

Comply with all legislative and 'custom and practice' requirements

Carry out regular job chats, annual appraisals, and meetings as required

Ensure the fitness team are completing their duties to required standards

To actively encourage all sports team members to focus on member interaction aimed at increasing member retention To ensure all equipment is safe to use, including reporting any maintenance issues and liaising with external companies to arrange repairs and replacements of equipment To carry out tours of the facilities, inductions and to develop the training programmes within the gym as and when required To support the Reception Manager and team along with carrying out reception duties when required
To liaise with the Assistant Manager and all other departments within the Y Club

To always ensure a high level of hygiene and cleanliness throughout the leisure areas

To provide and promote an ongoing high standard of customer care & service to members

To be personable, approachable and promote our reputation as Manchester's friendliest health club

To help manage and develop physical resources (premises, plant & equipment) to ensure the property is well presented and functions efficiently with the aim of reducing replacement & repair costs To carry out and supervise regular cleaning checks in all leisure areas to ensure they are regularly serviced
To assist in all operational aspects of the day to day running of the club including acting as a duty manager and lifeguarding

To ensure that the highest standard of safety and security for all users and their property is always maintained

To liaise with maintenance manager and General Manager to ensure all operations comply with current legislation To coordinate and continually develop sports & fitness programme, including classes and provide a calendar of fitness related events and activities for members. To provide fitness classes to a high standard and cover classes when required
To comply with all aspects of Health and Safety as laid down in the Manchester YMCA Health and Safety Policy

To carry out any other duties required by the General Manager & Assistant Manager
To carry out any other duties commensurate with the post and within the

postholder's ability as required by the Y Club General Manager

To induct, train, line manage and motivate the fitness staff alongside the Assistant Manager and train fitness staff in appropriate sales techniques and processes

To promote membership of the Y Club by demonstrating effective communication, selling techniques and to assist in showing future clients and members the full facilities

Safeguarding & Health & Safety

To implement the YMCA Manchester safeguarding policy.

To report any safeguarding concerns to your line manager, to follow reporting procedures as outlined in?the YMCA Manchester safeguarding policy.

To comply with all aspects of Health & Safety as laid down in the Manchester YMCA Health & Safety policy

Job Types: Full-time, Permanent

Pay: From 27,500.00 per year

Work Location: In person