Job Description

Day's Fleet is part of the Day's Motor Group - a family owned and run business that will celebrate 100 years in 2026 and has been at the forefront of change and innovation receiving many awards from both vehicle manufacturers and other external bodies.

Since our inception in 1988 Day's Fleet has grown to be one of the largest independent vehicle leasing companies in the UK and operates 9,000 vehicles across UK public and private sector organisations. We offer a unique opportunity to work in an exciting and dynamic industry.

More information available at daysfleet.com

Main Purpose of the Job

Reporting to our Contracts Manager the full time, permanent role incorporates administration functions to support the day-to-day management of our client base at various touch points throughout their contract with us. Full, in-house training will be provided. The successful applicant must be highly motivated, organised and have excellent attention to detail and thrive in a team environment.

Location

: Day's Fleet Head Office - Garngoch, Swansea, SA4 4LL

Main Duties

Supporting the sales team to help win and renew business Administering fixed penalty notices, driver licence checking, private registration plates and other in-life documentation and processes Assisting the Client Support team with administration functions to support customers and their requirements Step in when required to support colleagues where workload dictates Administering our online chat function and mailboxes and being a general point of contact for clients Opportunity to progress into a sales environment and work with quotations, vehicle suppliers, customers, tenders etc

Required Aptitude, Skills and Abilities

Proficient Microsoft 365 skills, particularly Word, Excel, Teams and Outlook Excellent attention to detail Motivated in achieving high levels of customer service Strong communicator with confident telephone manner and excellent written skills Interest in learning and using multiple software systems Flexible, helpful, approachable, adaptable, reliable - this role will liaise with all other teams within Day's Fleet Confident in contributing to regular Teams meetings Highly organised with ability to multitask Ability to communicate and connect with colleagues, customers, suppliers and management and take direction but also use initiative when required Work well within a small team whilst also being self-motivated to work independently Reacting to workload and using initiative to manage several tasks at once Be numerate when working with business tasks A knowledge and interest in vehicles is desirable but not essential

Employee Benefits:

Competitive salary 6.2 weeks annual leave, inclusive of bank holidays, based on contracted hours; increasing after time served In-house training Contributory pension scheme
Life Assurance (death in service)
Staff discount scheme (vehicles, parts, servicing, vehicle hire, finance) Free on-site parking Cycle to work schemes Free and confidential access to BEN, employee assistance helpline available 24/7 Development opportunities within Day's Motor Group On site EV chargers Friends and Family discounted leasing and other benefits

Eligibility after qualifying period of continuous service*

Undoubtedly the commitment and enthusiasm displayed by all our staff has contributed significantly to our success. Our focus for the future is to maintain this culture of continuous development to the benefit of our customers, our company, and our employees. As an Investor in People since 1995, we are passionate about continuing to build an environment where everyone feels valued, appreciated, and able to reach their full potential.

We believe that there is strength in diversity, and to further this we acknowledge that equality and inclusion are fundamental aspects of human life and a necessity for general wellbeing. At Day's we work continually to ensure that all our premises are welcoming and safe for everyone to be able to be their true self, and that we interact respectfully and collaboratively by showing that we care.

Day's Fleet takes great pride in its achievements, attributing its success to the fundamental principles that underpin our Core Values. These values act as the guiding principles for all business interactions, and we firmly believe they are integral to upholding our high standards.

Without exception, we warmly welcome applications from people from all walks of life, who have the required skills and attributes.

Job Types: Full-time, Permanent

Pay: From 25,000.00 per year

Benefits:

Company pension Employee discount On-site parking Work from home
Experience:

Sales administration: 1 year (preferred) administration: 1 year (required)
Work Location: In person