Job Description

Department: Fleet & Logistics
Location: Epsom, Surrey, Hybrid working, London and East of England Business Centre
Salary Range: Hourly rate from 12.70 plus 33 days holiday, Life Assurance and other great Company benefits
Contract Type: Permanent

We love what we do, we're proud of our brand and excited for the future.

TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. One of the most famous brands in the world, we have a long history to be proud of and a secure and exciting future to look forward to. We love what we do - whether that's working with incredible cars and vehicles, driving the standard in customer care, or helping our business invest and innovate in new areas.



We are looking for an experienced

Fleet Operations Account Coordinator

who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to the team. Based at our Business Centre, you will be looking after the communication between the TrustFord group and our leasing company partners. You'll support all members of the team in achieving their business objectives and build effective and profitable customer relationships with new and existing TrustFord customers whilst processing vehicle orders through the TrustFord Business Centre.

Can you work independently?

Can you manage your time well and meet deadlines?

Are you driven to provide the best customer service?

Are you confident working with a wide range of Microsoft Products?

Have you got strong verbal and written communications skills?

Do you have knowledge of systems such as Leaselink, One Link and Supplytrak?

Are you able to demonstrate that you can maintain a structured approach in busy working conditions?

If the answer is yes and you have the commitment and energy to really make the most of this opportunity, then please apply online.

This is a Hybrid role working on site and also from home

(the first 3 months during probation will be worked from the office full time, you will then move on to hybrid working from month 4).

In addition to receiving a competitive salary, for the right candidate this position will offer:

Industry leading package 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme Pension Scheme & Life Assurance Ford Privilege vehicle purchase scheme Discount on Service, Bodyshop and Parts 1 day each year to volunteer for a charity of your choice Cycle to work purchase scheme Access to Perks at Work discount website

When completing your application please give specific detail of your experience, skills and previous responsibilities that you believe would be relevant to the role you are applying for. We blind recruit therefore our Recruiting Managers will not see your personal details or your CV until you have been selected to attend an interview. Our application form is your opportunity to detail all of your experience as you would on your CV.

For your first 2 days in the business, you'll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you'll learn all about our business before you start your new role.

Our PPA is what makes TrustFord. Our Network Groups support us in allowing for every colleague to respect and care for one another no matter what... be it your race, ability, gender, or who you love. This helps us to develop inclusive and diverse teams, truly representative of the communities that we operate in. We welcome applications from everyone. We work with our colleague network Groups - including our Race, LGBTQ+, Disability and Gender Networks to increase the number of applications we receive from different backgrounds.



To request any adjustments, please ask this during the application stage or contact the Recruitment Team.

Happy to Talk Flexible Working

- To help us be more inclusive, requests for flexible working will be considered at any point in your application or employment. Although we may deem this may not be suitable for every role, we will try and be supportive where we can. We would encourage you to contact our recruitment team to discuss any requirements you may have.



TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.



All offers of employment are subject to a background check.



We advertise our vacancies to attract candidates and not agency suppliers. If we need agency assistance then we will contact agencies from our Preferred Supplier List. Any speculative CVs we receive will not be accepted as an introduction.