Job Description

Ark Housing is an Equal Opportunities Employer and we welcome applications from all sections of our community.


Arrangements can be made for those applicants who require additional support or assistance because of a disability or other consideration which may hinder them in this application process. This may include the provision of translation service, alternative format for the documents or arrangements to facilitate a specific disability. If you require such assistance, please contact the Recruitment Officer either by telephone on

028 90 752310

or email recruitment@arkhousing.co.uk



Closing Date: 02/01/2026


Reporting to Team Leaders and Homeless Services Manager, the postholder will ensure the delivery of a comprehensive floating support service for homeless families and to provide high-quality services to our Homeless Services clients in accordance with the strategic objectives of Ark Housing. Our Homeless Family Service has been developed in partnership with the Northern Ireland Housing Executive (NIHE) and is funded by the Department for Communities (DfC) through the Supporting People Programme.


Applicants must satisfy the following essential criteria:


Have a relevant qualification (QCF/NVQ Level 2 or equivalent e.g. 5 GCSEs)


and


Have 1 years' experience in providing support services to individuals or families


or


Have 3 years' experience in providing support services to individuals or families


Have 1 years' experience in:


Developing person centred needs/risk assessments and support plans


Managing case loads


Advocating on a person's behalf


Working in partnership with external agencies


Working with Microsoft Office


Benefits include:


Salary points 18-21 - 24,752 - 27,227 with a Contributory Pension Scheme (NILGOSC), (Currently 19% Employer Contribution). Yearly salary, to include employer pension contribution is equivalent to 29,454.80 - 32,399.57. Salaries are reviewed annually and uplifted in accordance with the Association's Remuneration Policy.


This post attracts an annual essential car user allowance of 1,239 (payable in monthly instalments) and mileage is reimbursed at a rate of 0.45p per mile travelled for work purposes.


22 days annual leave moving to 27 after 5 years' service and 32 days after 10 years' service;


13 customary holidays per annum;


A range of excellent work and family friendly policies;


Hybrid working policy;


Access to an EV (Electric Car) Salary Sacrifice Scheme.


For a confidential discussion regarding this position, please contact our Homeless Services Manager on 02890 752310 or by email to recruitment@arkhousing.co.uk.