Job Description

Overview

The iconic Bob Bob Ricard Soho, located just off Regent Street, serves
classic British & French menu in London's most glamorous all-booth restaurant.Equipped with a "Press for Champagne" button at every table, it is famous for pouring more
champagne than any other restaurant in Britain. We are seeking a dedicated and experienced Floor Manager to oversee daily operations within our establishment. The ideal candidate will possess a strong background in hospitality and leadership, ensuring that both staff and guests have an exceptional experience. This role is pivotal in maintaining high standards of service, food production, and overall operational efficiency in a restaurant or hotel environment.

What We Offer:

Competitive Pay

: up to 46,000 per annum, paid every 2 weeks (tronc included)

Work-Life Balance

: 48 hours per week

Perks

: 50% dining discount at Bob Bob Ricard Soho and sister restaurants

Professional Development

: Training and growth opportunities within the company

Additional Benefits

: Staff uniform, meals, and a pension scheme

Convenience

: Located in the heart of Soho with excellent transport links nearby

Duties

Supervise daily floor operations to ensure smooth service and customer satisfaction. Lead and motivate staff, providing guidance and support to enhance team performance. Handle guests inquiries and complaints with professionalism, striving for resolution. Conduct regular training sessions for staff on service standards, food safety, and hygiene practices. Collaborate with management to implement new policies or procedures that improve service efficiency. Maintain cleanliness and organisation of the dining area.

Skills

Strong leadership abilities with a passion for hospitality. Excellent communication skills to effectively interact with staff and customers. Experience in food production and preparation within a restaurant or hotel setting. Ability to supervise multiple tasks while maintaining attention to detail. Knowledge of bartending practices is advantageous but not essential. Proficient in problem-solving and conflict resolution to handle various situations that may arise during service. A commitment to fostering a positive work environment that encourages teamwork and collaboration.
If you are enthusiastic about leading a team in a dynamic environment while delivering outstanding service, we invite you to apply for the Floor Manager position.

Job Types: Full-time, Permanent

Pay: 44,000.00-46,000.00 per year

Additional pay:

Performance bonus
Benefits:

Canteen Company pension Discounted or free food Referral programme
Schedule:

10 hour shift 12 hour shift 8 hour shift Monday to Friday Weekend availability
Work Location: In person