Job Description

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Overview:

What's the role about?

As part of our Retail team, you'll be joining our store in Bicester Outlet as our Sales Manager (Floor Manager), on a permanent, full time basis. You'll be responsible for providing exceptional customer service and supporting our senior management team to achieve sales and operational goals.
Responsibilities:

What You'll Be Doing

Supports the team to represent the brand with their personal styling, grooming standards,

demeanor and overall appearanceEducates the team on our brand identity and ways of working Supports the team through change Works well under pressure Ensures the team understand and conduct themselves in line with our brand values Makes sure all aspects of silent-service, brand standards and store cleanliness are maintained Communicates relevant company news to the team Ensures the team build and nurture customer relationships, creating a loyal customer base Helps the team keep up to date with all product, fabrics, design direction, latest trends to

inspire and style outfits to suit the customersUnderstands store targets, budgets and KPI levers Motivates and helps the team to deliver personal sales targets and KPI's Meets deadlines by planning, prioritising and effective delegating Takes responsibility for the results in their department Ensures all team members understand what is required of them in their role and the impact

they have on the businessEnsures the team adhere to all company policies and procedures Ensures the store is opened and closed safely and efficiently Deploys the team effectively across the store to complete required tasks and meet

deadlinesAdapt their communication style for individuals Provides clarity when providing instructions or giving direction Recognises achievements, gives praise as well as constructive feedback to improve

performanceResolves any performance issues within the team and takes appropriate action i.e. using

ROC'sCompletes training and regular performance conversations, setting clear goals

Qualifications:

What we'll do for you

Seasonal business wear allowance Generous employee discount Rewarding commission structure Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 23 days annual leave, increasing to 25 days after 2 years' service Employee referral scheme Career development opportunities

Apply now to start your story at Reiss...
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