Little Door & Co is a young and growing brand pioneering a different slant on the hospitality industry with flat share themed venues. Our mission is to create an authentic customer experience through a series of house parties and dinner parties in a fun and intimate environment.
Summary
We are seeking a dedicated Floor Manager to join our team in creating memorable dining experiences at The Little Door and Co in [City]. This role is pivotal in ensuring our guests enjoy a homely, neighbourhood style atmosphere while upholding our high standards of service.
Responsibilities
Oversee daily operations to ensure smooth service delivery
Lead and manage the front-of-house team, fostering a positive work environment
Train and mentor staff to provide exceptional customer service
Coordinate with kitchen staff to ensure timely food preparation and presentation
Handle customer inquiries and resolve any issues promptly
Maintain high standards of cleanliness and food safety
Implement strategies to enhance guest satisfaction
Assist in planning and executing special events or promotions
Qualifications
Proven experience as a Floor Manager or similar role in the hospitality industry
Strong leadership skills with the ability to motivate and manage a team
Excellent communication and interpersonal skills
Knowledge of food safety regulations and best practices
Experience in restaurant operations, including food preparation and service
Ability to work in a fast-paced environment while maintaining attention to detail
Passion for providing outstanding guest experiences
Flexibility to work evenings, weekends, and holidays as needed
Call-To-Action
If you're ready to bring your passion for hospitality to life with us at The Little Door and Co, we invite you to apply today! Join our journey in redefining dining experiences.