Job Description

The Copthorne Tara Hotel London Kensington is seeking a reliable and proactive full-time Floor Porter. The successful candidate will be responsible for maintaining cleanliness and order on the guest floors, delivering clean linen, and promptly attending to guest requests.

Key Duties and Responsibilities (including but not limited to):

Arrive on time for your shift, dressed in accordance with the hotel's dress code and standards. Maintain cleanliness of all guest and staff areas on your assigned floor, including emptying trays and waste bins, vacuuming carpets, and wiping ice machines, signage, and house phones. Keep linen rooms and trolley cupboards neat and tidy. Assist with the delivery and removal of bed cots and other equipment as needed. Regularly remove soiled linen and rubbish from corridors throughout the day, ensuring corridors remain clear and safe. Vacuum all corridors, paying particular attention to carpet edges. Deliver clean linen promptly to the designated floors. Conduct end-of-day checks to ensure all work areas are free of linen and rubbish. Respond courteously and efficiently to all guest enquiries. Immediately hand in any lost property found on the floors. Inform your Housekeeper if you need to leave your floor for any reason other than scheduled breaks. Keep your key card on your person at all times; report any loss immediately to the office. The key card must be returned to the Housekeeping Office at the end of your shift. Loss or removal of the key card from the premises may result in disciplinary action. Attend all required training sessions. Be fully familiar with the hotel's Fire and Emergency procedures. Maintain a high standard of personal hygiene and professional appearance at all times. Follow all reasonable instructions issued by management. Comply with the Health & Safety at Work Act and all related policies.

We offer a benefits package including:

Social Events, Wellbeing and Team Activities

Training and development

Cash Health Plan cover option available

Apprenticeship/Placement opportunities

Career development and salary reviews

Interest free Season Ticket Loan Scheme

Uniform (Laundry / Dry Cleaning for Uniform)

Meals Provided on Duty

Length of Service related holiday scheme

Eye Care Vouchers

Employee Discounted Accommodation and F&B

Life Assurance

Recommend a Friend Scheme and many more....

*As well as real opportunities to develop and gain promotion within the industry.

About the Hotel

The Copthorne Tara Hotel London Kensington is an elegant contemporary 4-star hotel in prestigious Kensington, located two minutes' walk to High Street Kensington Underground station, making exploring easy. The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation. Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments.

Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax in our tea lounge.

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Properties under the group are placed into four collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore Mayfair. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests

We are an equal opportunities employer.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.

Job Type: Full-time

Pay: 24,500.00-25,500.00 per year

Work Location: In person