Job Description

Floor Supervisor

Job Overview

We are seeking a highly skilled and motivated Supervisor to help enhance our operational processes along with working solo at times, hands on & with our highly motivated team. The ideal candidate will be responsible for ensuring efficient day-to-day operations, managing teams, and implementing strategies that drive productivity and quality. This role is crucial in maintaining our commitment to excellence and delivering outstanding service to our guests.

Duties

Help run the show: Oversee & be key part of daily operations keeping everything operationally excellent - jumping into the fray, from checking the pit to greeting guests & wowing more raving fans.

Help develop and implement operational strategies that align with the company's goals. Oversee daily operations, ensuring efficiency and effectiveness across all departments. Manage, mentor, and lead a team of staff, fostering a positive work environment. Identify areas for improvement within operations and implement necessary changes. Ensure compliance with health and safety regulations as well as company policies.

Requirements:

Proven experience in a hands on FOH / supervisory role in Hospitality.

Organisation Master

- Detail dynamo who loves checklists, spreadsheets and systems. Bonus points for experience with aps like Trello, Asana, or Google Workspace

Hospitality Heart

- World class with guests, with a knack for making everyone feel at home and part of the 'there's a seat for everyone' vibe at our family owned smokehouse

Legal Know-How

- Knowledge of food safety, licensing (personal license helps), health & safety regulations and everything that keeps us legal & safe. If you've handled HACCP or fire safety logs previously you're probably our hero!

People Skills -

Natural leader who can motivate teams front of house & back of house whilst developing and nurturing future stars, resolving any issues or conflicts with ease.

Hands on hustle

- Thrive in a fast paced environment, not afraid to get stuck in wherever's needed - whether its checking DD, Stock, Hosting or serving on the floor.. Strong communication skills, both verbal and written.

Events Superstar -

Launch & be part of some great events here at our family owned smokehouse creating even more memorable experiences for our guests

Who are we?

Our team members are at the heart of who we are, this is why we offer a variety of hours to suit our team members and their personal commitments. We've gone viral on Tik Tok & are the GO TO for authentic smoked brisket and other meats using real offset smokers and real imported logs

Henry's Smokehouse

An authentic, family run smokehouse, pub & grill based on junction 3 of the M55 between Preston & Blackpool. A unique and very different style of barbecue food with authentic Texas style offset smokers, variety of authentic smoking woods sourced locally & imported from the US .

Benefits for you

Training Plans for your role

Employee Assistance Program

Career Development paths

Food Discount - generous!

Room discount

Recruitment Incentives

Work Anniversary Rewards

Reward and Recognition Awards

Freshly cooked food

Team parties

Ad-hoc'Special Offers

Auto-enrolment Workplace Pensions

Our Vision

The

'Local Legend'

, a rugged welcoming haven where every bite, every pint pulled & every cheer for the game tells a story of connection. The go-to spot to rally, feast and unwind. The heartbeat of a community forged in TRUE smoke, flavour & fervour unlike anything you can experience locally.

Our vision is to be the ultimate gathering place where the sizzle of Texas & Nola -style BBQ

meets the roar of the crowd, the magic of special moments & warmth of family ties.

Our Promise

Bold flavours, big moments, big love & a seat for everyone. Building a legacy that lasts!

Progression

// We can tailor this role for personal commitments and also merge into a deputy manager role as our operations manager is progressing into another role in the new year - we are also taking applications for this role too

Why here?!

Epic food, Epic Vibe -

Feel proud of where you ply your trade

Family Feel, Family Ran

- close knit team - We're small but mighty with big BBQ fuelled dreams! Supporting each other with positivity always

Flexible -

This role suits someone that has already excelled in service front of house and/or leadership. With additional growth in the company this suits someone who can organise and use their skills across potentially a couple of venues / business styles within the company.

Job Type: Part-time

Pay: 13.00-15.00 per hour

Benefits:

Company events Company pension Discounted or free food Free parking Profit sharing
Work Location: In person