Job Description

12.75ph plus tronc


The Saint are hiring a Floor Supervisor on 12.75ph PLUS Tronc

Supervisor Duties

Oversee Shift Operations

- Manage the day-to-day running of the shift,ensuring that all aspects of the service,from guest arrivals to food and drink orders,are carried out efficiently and smoothly.

Team Supervision & Coordination

- Lead and motivate the team during your shift,ensuring staff are in the right areas,tasks are delegated properly,and everyone is working efficiently to meet service standards.

Ensure Quality of Service -

Monitor the quality of service throughout the shift,ensuring that guests receive prompt,friendly,and professional service. Address any customer issues or complaints immediately and effectively.

Monitor Stock Levels & Ordering

- Oversee stock usage during the shift,ensuring that the bar and kitchen are well-stocked. Manage stock levels and communicate with management for timely ordering to avoid running out during service.

Health & Safety & Compliance

- Ensure that all health and safety protocols are followed during the shift,including maintaining hygiene standards,managing safe food handling,and ensuring compliance with licensing regulations.

Required Skills

Shift Leadership & Team Management

- Strong ability to lead the team during busy shifts,keeping the team focused and ensuring efficient service while maintaining high morale and productivity.

Problem-Solving & Quick Decision-Making

- Ability to assess and address operational issues or customer concerns swiftly,ensuring minimal disruption to the service.

Excellent Communication Skills

- Clear communication to coordinate between kitchen,bar staff,waitstaff,and management,ensuring smooth service and quick resolution of any challenges.

Time Management & Multi-tasking

- Efficient at managing multiple tasks and prioritising responsibilities during busy shifts,ensuring that guests are served promptly and that staff are working at their best.

Attention to Detail

- Keen attention to detail,ensuring that service standards are maintained throughout the shift,food and drinks are prepared to the correct specifications,and guests' needs are met in a timely manner.

Benefits

On top of pay - also included is our wider benefits such as:

Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues Employee Assistant Programme Extra annual leave days gathered through service

Plus so much more!

We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.

Applying for Signature

If this sounds like something you want to be a part of,apply today by sending in your CV.



Signature Group have 21 venues in Scotland,including Cold Town House,Paramount,Badger & Co,The Spiritualist,McLarens on the Corner,Copper Blossom,The Smokin' Fox and more.

Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.*