Job Description

Job Title: Cafe Floor Supervisor

Location:

P. Louise, Stockport

Hours:

40 hours per week

Pay:

14 per hour

About Us

P. Louise is known for delivering exceptional experiences, from beauty to brunch. Our Stockport cafe is fast-paced, fun, and stylish, attracting customers who expect great service alongside our signature P. Louise vibe. We're looking for a confident and organised Floor Supervisor to help lead our team and keep our service running smoothly.

Role Overview

As a

Cafe Floor Supervisor

, you will support the management team by ensuring the cafe floor operates to the highest standard. You'll lead by example, motivate the team, and ensure every guest receives an unforgettable experience. This is a hands-on role ideal for someone who thrives in a busy environment and loves working with people.

Key Responsibilities

Oversee day-to-day floor operations to ensure smooth and efficient service. Lead, support, and motivate front-of-house staff throughout each shift. Deliver exceptional customer service and handle any customer issues professionally. Maintain high standards of cleanliness, organisation, and presentation on the cafe floor. Monitor table turnover, wait times, and flow of service to maximise guest satisfaction. Assist with training new team members and ensuring service standards are followed. Support the management team with opening and closing procedures. Communicate effectively between the kitchen and front-of-house teams. Ensure compliance with health, safety, and food hygiene standards.

About You

Previous experience in hospitality, ideally in a supervisory or senior front-of-house role. Confident, approachable, and able to lead a team with positivity and professionalism. Strong communication and organisational skills. Calm under pressure and able to make quick, effective decisions. Passionate about customer service and creating memorable experiences. Flexible and reliable, with a strong work ethic.

What We Offer

14 per hour 40 hours per week A vibrant, supportive working environment. Opportunities for career progression within the P Louise brand. Staff perks and discounts.
Job Type: Full-time

Pay: 14.00 per hour

Work Location: In person