Job Description

Responsibilities:
- Oversee the daily operations of the floor, ensuring smooth and efficient service
- Provide leadership and guidance to the floor staff.
- Monitor and maintain high standards of customer service and hospitality
- Train new employees on job duties, policies, and procedures
- Handle customer inquiries, concerns, and complaints in a professional manner
- Collaborate with the kitchen staff to ensure timely and accurate food production
- Maintain cleanliness and organization of the dining area
- Manage inventory and order supplies as needed

Experience:
- Previous experience in a supervisory role within the hospitality industry is preferred
- Strong culinary knowledge and experience in food production is a plus
- Excellent leadership skills with the ability to motivate and manage a team
- Strong problem-solving abilities and the ability to handle difficult situations with ease
- Exceptional customer service skills with a friendly and approachable demeanor

If you have a passion for hospitality, leadership skills, and experience in the culinary industry, we would love to hear from you. Join our team as a Floor Supervisor and help us create memorable dining experiences for our guests.

Job Type: Full-time

Pay: 10.50-12.75 per hour

Additional pay:

Tips
Benefits:

Company pension Discounted or free food Employee discount Free parking On-site gym On-site parking
Schedule:

Day shift Monday to Friday Night shift Weekend availability
Experience:

Restaurant management: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 3 years (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person