Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.
We're now looking for a Flow Room Manager to lead our operations and drive success
If you're a proactive leader with a passion for logistics, we want you on our team!
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WHAT YOU'LL DO
Manage operational performance via SCADA, CCTV and WMS/WCS ensuring maximum utilisation and availability of the ASRS.
Manage a team of flow room controllers on a daily basis.
Expected to make timely business critical decisions based upon the data feeding in to the flow room, ensuring bottlenecks and single points of failures are adequately managed
Ensure all mail types are processed on time. Instruct and influence managers within the operation with performance and daily operational KPI's to ensure a smooth running of flow.
Expected to cover for the Flow Manager and carry out their duties through periods of annual leave or sickness
Designing and reviewing system and flow room SOPs
1st line support for mechanical and system issues raised by the operational teams
Co-ordinate engineers and prioritise their workload via radio to rectify faults and blockages within the ASRS
Prioritise faults and incidents occurring simultaneously in the operation. Rectifying the issues with the largest impact first
Managing Vehicle flow through the yard management system (YMS) to ensure that vehicle movements to dock are managed to maximise efficiency of internal flow, yard utilisation and trailer utilisation
Review SCADA data to identify reoccurring faults across a time period and requesting preventative maintenance and repairs in conjunction with the Engineering team
Works alongside the engineering team and ensure assets are available at the time requested for pre preventative maintenance (PPM)
Efficient and accurate reporting and fixing of faults and unexpected behaviours with resolver groups and the senior leadership team
Management of system parameters to ensure optimal flow of product throughout the systems
Building strong report with warehouse/transport/planning teams and keeping all levels appraised.
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THIS ROLE WOULD SUIT PEOPLE WHO
Strong data analytic skills
Experience of designing and maintaining system and flow/control room processes
Experience working with SCADA & WMS
Ability to translate technical information to a non technical audience
Good understanding of C.I principles
Ability to work under pressure in a fast paced automated environment
Adaptable and receptive to new ideas from any source. Willing and able to adjust to changing demands and circumstances.
Skilled and intuitive in identifying solutions to problems. Uses the expertise, skills and experience of others as appropriate
Independent, self-reliant, enthusiastic, and determined. The job holder will need to demonstrate tenacity and the capacity for sustained effort and hard work over extended periods
WHY JOIN US?
Free parking and on-site canteen
Discretionary bonus based on performance
We're happy to talk about flexible working - just ask about alternative patterns at interview
Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
Free confidential 24/7 GP consultations
Hundreds of retail and lifestyle discounts
Affordable loans, savings schemes and free mortgage advice
Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
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WHO WE ARE
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
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BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Applications are reviewed continuously, and the vacancy may close early. Please submit asap to ensure consideration.
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