Job Description

Have an extensive working understanding of medical terminology to enter data into the correct diagnosis sections of Symphony, the stand-alone A&E IT system. This includes understanding and inputting diagnoses and treatments, writing x-ray forms, pathology forms, GP letters etc. Maintain accurate and complete records for all patient attendances, including admitting and discharging patients on symphony where appropriate. Be able to provide reports on selected patients as required within very short time frames; thereby ensuring BSUH can demonstrate compliance with national standards and targets.



Ability to use Symphony system to review patient information and track notes. Understand and read patients notes and diagnoses to translate this information competently onto the symphony system. Sound knowledge of the Emergency department processes and pathways to assist in patient flow management effectively. This would be achieved through in house and external training and development.



This sound knowledge enables the post holder to use their own judgement to pre-empt next actions, from several options, for example requesting monitored beds for cardiac patients or side rooms for patients with potentially infective illnesses on behalf of the nurse coordinating the given area. Identify and report IT and equipment problems as per protocol, whilst providing advice and guidance to multidisciplinary team members concerning computers, computer programmes and printers. Responsible for ensuring stationery and certain other stock item supplies are maintained.