Job Description

Zhima, in the buzzing city-centre of Glasgow, is a refined Chinese restaurant focussing on bold flavours, elegant cocktails and first-class service. We are looking for people with a flair for customer service to join our team on a full-time and part-time basis.

You must have a genuine passion for providing excellent customer service and be able to work evenings and weekends on a weekly rota.

12.21 - 15 per hour, which includes tronc tips.

Duties:

- Greet and seat guests in a timely and friendly manner
- Take food and drink orders accurately and efficiently
- Deliver food and beverages to tables in a prompt and professional manner
- Provide excellent customer service and address any guest concerns or inquiries
- Upsell menu items
- Maintain cleanliness and organization of the dining area
- Process guest payments using cash, credit cards, or digital payment methods

Requirements:

- Strong time management skills to ensure efficient service
- Basic math skills for handling payments and making change
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Excellent communication and interpersonal skills for interacting with guests and team members
- Ability to work well under pressure and handle difficult situations with professionalism
- Previous experience in the hospitality industry or customer service is preferred, but not required

Benefits of working with us:

- Full-time and part-time positions available.

- Competitive hourly rate and fortnightly pay - making it easier to manage your money
- Brilliant share of staff tips
- A discounted meal on every shift + 40% discount in all HDD/DRG restaurants for you and up to five friends
- Fantastic training and opportunities to progress

- 28 days holiday (full time, pro rata for part time)
- Optional company pension plan

If you think you have what it takes, please send through your CV which up to date contact details and we'll be in touch.

Please not that only CVs accompanied by an application will be considered and proof of your right to work will be checked before offer of employment.

Job Types: Full-time, Part-time, Permanent

Pay: Up to 15.00 per hour

Additional pay:

Tips
Benefits:

Company pension Discounted or free food Employee discount
Schedule:

10 hour shift 12 hour shift 8 hour shift Weekend availability
Experience:

Hospitality: 1 year (preferred)
Work Location: In person

Reference ID: ZMA/FOH