Job Description

About The White Swan:

Nestled next to Leeds' City Varieties Music Hall, The White Swan is a welcoming pub known for great cask ales, fresh local food, and genuine Yorkshire hospitality. We're proud of our friendly team and relaxed yet vibrant atmosphere - the perfect spot for pre-theatre drinks, a leisurely lunch, or losing an afternoon tucked away in one of Leeds' famous alleyway pubs.

Role Overview:

You'll play a vital role in the day to day running of the pub. You'll lead by example on the floor, ensuring smooth service, supporting the front of house team, and taking responsibility for opening and closing the venue when management isn't present.

This is a hands on role for someone passionate about hospitality, confident under pressure, and ready to take the next step in their career.

Key Responsibilities:

Act as a senior team member during service, ensuring high standards of guest experience and smooth operations across bar and floor. Open and close the venue securely Lead the team when senior management isn't present, running shifts seamlessly and confidently. Handle guest feedback, queries, and complaints professionally and effectively. Support with cash handling Uphold and enforce health & safety, food hygiene, and licensing standards at all times. Help train new team members and foster a positive, motivated workplace culture. Ensure cleanliness, presentation, and atmosphere of the pub reflect The White Swan's high standards. Assist with stock control and deliveries when required

About You:

Essential:

Previous experience in a hospitality supervisor, team leader, or senior bartender role. Trustworthy, responsible and reliable Excellent communication and interpersonal skills. A proactive, hands on approach with strong organisational skills. Flexibility to work evenings, weekends, and busy periods.

Desirable (training will be provided for the right candidate):

Experience as a keyholder or duty manager in a pub, bar, or restaurant. Knowledge of cellar management and cask ale. First aid, food hygiene, or health & safety training.

What We Offer:

Staff discounts on food and drink and a roast every Sunday! Great team culture and supportive management. Ongoing training, development and progression within Cameron's Brewery A friendly, welcoming working environment right in the heart of Leeds
Job Type: Full-time

Pay: 12.30-12.65 per hour

Benefits:

Casual dress Discounted or free food Employee discount
Experience:

Supervising: 1 year (preferred) Restaurant management: 1 year (preferred) Bar management: 1 year (preferred) Hospitality: 1 year (required) Customer service: 1 year (required) Management: 1 year (preferred)
Work Location: In person