Job Description

The Cricketers on the Green

FOH Supervisor

Want to be part of our exciting new chapter with Grosvenor pubs and Inns?

We are looking for an experienced FOH Supervisor to join our management team at The Cricketers on the green

As a FOH Supervisor you will be an enthusiastic leader, leading from the front, with proven capability of developing, managing and motivating others.

This role will give you the opportunity to evolve and lead in the operational standards as well as exceed budgeted commercial expectations through a clear understanding of labour costs.

You will work closely with the management team as a key contributor to the success of the pub & Inn with Grosvenor.

You will be key to ensuring a high level of customer service, to build the strength of our reputation and become first choice in our customer's eyes.

Package

Hour rate of pay between 13.00 and 14.00 per hour

Share of gratuities circa 6,000 per annum, paid monthly

Other support to you

Free meals on duty 50% off discount on food at All Grosvenor pubs & inns 30% off drink and Stays with Grosvenor pubs & inns Increased annual leave through length of service 3% maximum pension contribution Reduced rate if you wish to join the private healthcare scheme with Westfield Health Our new induction programme and Career Path offers structured development and career progression, supporting in being ready for new opportunities within a growing business Monthly & annual 'Hero Of the Month' nominations and awards Regular social events, familiarisation trips and in-house team competitions Access to Perkbox, offering staff discounts on high street brands, local gyms, cinemas and more... Involvement in our charity days and events

What we need from you

Successful leadership experience

motivating and developing others, retaining people and increasing team morale.

You will be

independent and self-sufficient

, confident in making clear decisions and being able to deliver a structured plan as to how you will achieve the business goals.

A

passion

for great food and drink. We want our people to express real enthusiasm and love for the fresh food and array of drinks we offer.

A

customer focussed

mindset. You will always strive to please them, constantly adapting to ensure you are exceeding their expectations.

An

exceptional level of communication

to ensure that all customers and staff queries are approached in a professional and consistent manner.

An

honest

,

dedicated

and

hardworking

approach

Strong Enthusiasm

. You will take real pride in achieving exceptional results and ensuring that your enthusiasm is filtered through your team.

A great

sense of humour

! You will enjoy your work and the interaction you have with customers and your team members.

Ambition and drive, being standards driven

to achieve all operational standards and commercial targets

Engagement

with the local community to develop trade, improve the reputation of the pub and to ensure the pub is an essential pillar in the community with the ability and

initiative

to

maximise sales

through quickly and professionally dealing with all enquiries.

Health & safety aware

always, ensuring that health and safety procedures are maintained, monitored, and recorded correctly.

Proficient in IT

, with an understanding of social media

Job Types: Full-time, Permanent, Apprenticeship

Pay: 13.00-14.00 per hour

Additional pay:

Tips
Benefits:

Company events Company pension Discounted or free food Employee discount Referral programme Store discount
Schedule:

10 hour shift 12 hour shift 8 hour shift Monday to Friday No weekends Weekend availability
Ability to commute/relocate:

Pirbright GU24 0JT: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: DGMCOTG