Job Description

Food & Beverage Assistant

Regency House, Queen's Quarter, Belfast
Full-time & Part-time | Permanent

About Regency House

Regency House is Belfast's most beguiling boutique townhouse. Our treasured five-star Georgian terraces have been lovingly restored to exude peerless elegance and redefine hospitality in Belfast City.

Located in the historic Queen's Quarter, we blend timeless style, modern must-haves and seamless service to create truly memorable experiences. Whether guests are joining us for a celebration, a special occasion, or simply to relax and unwind, we curate personalised stays and experiences that will be remembered for a lifetime.

We are now seeking Food & Beverage Assistants to join our growing team.

The Role

This is a fantastic opportunity to build a career in hospitality -- many of our Managers and Supervisors began as Food & Beverage Assistants. We'll support your development, encourage your passion, and help you to shine.

Key Responsibilities

Welcome and serve guests in a friendly, professional manner. Present menus, take orders, and deliver food & beverages efficiently. Gain full knowledge of our menus (with training) to assist with guest queries. Maintain high standards of cleanliness and presentation in all service areas. Operate tills, process payments, and manage orders accurately. Handle guest queries or complaints professionally, referring to the Restaurant Manager/ Assistant Manager when necessary. Keep up-to-date knowledge of Regency House facilities to maximise guest experience. Uphold company standards of appearance, service, and hospitality at all times. Adhere to Fire, Health, Safety, and Hygiene regulations. Take part in training sessions to support personal and professional growth. Serve food and drinks to guests, providing attentive service to enhance their dining experience. Maintain cleanliness and organisation of the dining area, kitchen, and service stations. Collaborate with kitchen staff to ensure timely delivery of orders and address any guest inquiries or concerns. Support catering events by setting up, serving, and clearing away food and drink items as required. Adhere to food safety regulations and best practices to ensure the health and wellbeing of all guests.

About You

We are looking for energetic and dedicated individuals with a genuine passion for hospitality and guest service.

Essential:

At least 6 months previous waiting experience. A positive, friendly attitude and excellent teamwork skills. Flexible availability, including evenings and weekends. Strong communication skills with the ability to multi-task. A high standard of personal presentation and professionalism. Previous customer-facing experience and basic computer literacy.

Desirable:

Barista training. Previous experience in luxury hotels or premium hospitality environments.

What We Offer

Competitive pay. Excellent career progression and training opportunities. A supportive and passionate team environment. The opportunity to be part of Belfast's most exciting luxury hospitality offering.

Application deadline:

1st September 2025

Work Location:

On-site at Regency House, Belfast

If you are passionate about delivering exceptional guest experiences and want to be part of an exciting chapter at Regency House, we'd love to hear from you.

Job Types: Full-time, Part-time, Permanent

Pay: 13.00 per hour

Work Location: In person