As a Food & Beverage Assistant your key responsibilities will be, greeting customers, operating the till, accepting cash & card payments, answering the telephone, preparing and serving customers with food and beverage orders and maintaining food hygiene & cleaning standards in a fast paced, customer focused environment.
Successful candidates must be, friendly, enthusiastic and have excellent communication skills. Calm under pressure and the ability to work well as part of team in a busy environment. Similar food service experience is desirable, training will be provided.
Duties & Responsibilities
Assist in the preparation and presentation of food and beverages, ensuring adherence to food safety standards.
Demonstrating the highest standards of customer service and care when greeting customers, answering the telephone and serving orders.
Fully understanding the products and services the company can offer to help customers with their questions.
Ensure that customers are satisfied with their visit to encourage repeat custom
Fulfil cleaning duties daily including washing dishes, cleaning toilets, mopping floors and completing general housekeeping duties.
Operating the till by accepting cash and card payments accurately and be vigilant for fraudulent payments.
Handling customer complaints in the first instance and reporting feedback to the Managers.
Helping maintain adequate stock levels of supplies and consumables.
Comply with Company policy regarding personal appearance, personal hygiene and uniforms.
Working within established guidelines and operating procedures.
Ensuring compliance with all legislation, H&S and food hygiene.
Available to work flexible shifts including evenings and weekends.
Job Types: Full-time, Part-time, Permanent