Job Description

Mercure George Washington Hotel Golf & Spa

Food and Beverage Supervisor

Hours: 40hrs contract

Salary: Competitive

We have an exciting opportunity for an experienced F&B Supervisor to join our highly successful team in at the Mercure Newcastle, George Washington Hotel, Golf and Spa, where you will receive a competitive salary plus amazing benefits which include discounted Food & Beverage and stays in our hotels, meals on duty, pension and a full uniform is provided.

As our F&B Supervisor, you will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest's expectations.

You will be expected inspire a high level of service throughout the F&B team and constantly monitor performance against our established brand standards.

As a result you should be highly attentive to detail and be capable of delivering consistent standards. You should have a can do attitude. In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed.

You must have experience in a similar environment with the knowledge and confidence to deliver the role described below.

As an F&B Supervisor you have the following attributes:

Previous F&B experience at Team Leader or Supervisory level Ability to lead and supervise the team Flexible to business needs Committed to delivering high levels of customer service Positive attitude Good communication skills Flexibility to respond to a range of different work situations Cover Duty Management Shifts
The main duties will include:

Supervision of all Food & Beverage assistants Daily checks on all F&B areas ensuring standards Be an excellent team player Communicate and delegate tasks to the team Ensure compliance of standards Act as Duty Manager of the Hotel for most shifts Manage guest queries in a timely and efficient manner Represent needs of the team Assist F&B Management with training and development of team members Comply with hotel security, fire regulations and all health and safety legislation Ensure all F & B areas are on the best standards of cleaning and any maintenance issues are resolved
If you are truly passionate about a career in hotels and would like to work for a company that gives you job security, supportive management, a great team spirit and a real feeling of inclusiveness then Mercure Newcastle George Washington Hotel, Golf and Spa is the place for you.

Job Types: Full-time, Permanent

Expected hours: No less than 40 per week

Benefits:

Canteen Company pension Discounted or free food Employee discount Free parking Gym membership On-site gym On-site parking
Experience:

Hospitality: 1 year (required) Supervising: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person