Job Description

FOOD AND BEVERAGE ASSISTANT

Macknade creates spaces and experiences that bring communities together around a shared love of food & drink.

This is personified by our Cafe, located at the heart of our Faversham Food Hall, which provides a range of food and drink showcasing our quality produce. Our Cafe has a bustling daytime trade and a growing evening trade with a variety of events supported by the Front of House team.

THE ROLE

Our passionate Front of House team are dedicated to our customers, ensuring they receive our full attention and have a fulfilling, memorable experience. We value our workplace being positive and friendly, where everyone works together as a team and treats each other with respect.

Our F&B Assistant role is perfect for someone with a love of food and drink, and a passion to provide high quality service in all aspects of the role. If you have previous Cafe or barista experience, this would be preferred.

Perhaps most importantly, we want you to take a genuine interest in the food and drink that we serve and sell within our space, learning every day and sharing this knowledge with team members and customers!

BENEFITS

We care hugely about the staff who dedicate their time to work for us here, and we also work hard to make life at Macknade the best it can be for all our team, with great perks including:

- Free refreshments and lunch when on shift

- 5 days closure over the Christmas and New Year period

- 20% discount off all products, increasing to 30% at Christmas

- Discounts on gym memberships and physio services

- Regular team social activities throughout the year

- The opportunity to learn, thrive and grow in your career

NEXT STEPS

We have various hours available and the hours will include weekends and occasional evening work.

To apply please submit a full CV and covering letter

via our website

www.macknade.com

Please note we may not respond to applications made via Indeed.

Find out more about Macknade check us out on social media - @macknade on Instagram and Facebook.

JOB DESCRIPTION

Post: Food & Beverage Assistant

Responsible To: Food and Beverage Manager

Summary of post: To serve our customers with excellent, personable and prompt service.

Duties and Responsibilities:

1. To provide excellent service to our customers, engaging with them throughout their Macknade experience

2. Undertaking a variety of duties such as Till operation, preparing coffee, food preparation and cleaning duties within the business

3. To accurately process customer transactions at the point of sale.

4. To maintain the counter presentation to a high standard including stock replenishment and rotation

5. To actively participate in stock take

6. To participate in staff meetings and undertake training based on individual and operational needs.

7. To comply with legislative requirements, company policies and guidelines in respect to health & safety and data protection.

8. To ensure the Macknade vision, ethos and values are at the heart of the customer experience at every touchpoint

9. To demonstrate positive personal and professional behaviour as specified in the Staff Code of Conduct

10. To undertake any other duties as reasonably requested.

PERSON SPECIFICATION

Skills and Ability

Friendly and engaging personality

Previous experience of working in a Cafe or as a Barista

High quality communication skills

Ability to work accurately under pressure in a fast-paced environment

Ability to deliver outstanding customer service

Genuine interest in high quality food and drink

Job Type: Part-time

Pay: 12.35 per hour

Work Location: In person