Job Description

Food & Beverage Assistant Manager

- Elevate Your Hospitality career at New House Country Hotel

Salary:

29,500

Hours:

Full Time 40 hours to include weekends

Location:

New House Hotel, Thornhill

Elevate Your Hospitality Career with Us!

The Role:

New House Hotel is a major wedding and events venue in South Wales, and we have huge ambitions to build an outstanding venue and team for our guests to enjoy their special moments with us. This role is a leadership role within our Food & Beverage team, and you would work closely with our Food & Beverage Manager in delivering an outstanding service proposition to support these magical moments for our guests. This is a fast-paced and busy environment, and you would lead part of the F&B team, inspiring them to deliver the type of service you would be proud of.

The New House Hotel, a serene and romantic country hotel located in Thornhill, just outside of Cardiff, is searching for a passionate Food & Beverage Assistant Operations Manager to join our team. Set high in the hills with stunning views of Cardiff and across the sea to Devon, we offer more than just a job - we offer an opportunity to explore and achieve your personal goals in hospitality and craft unforgettable experiences.

About Us:

Here at The New House, we are architects of memorable moments, welcoming guests with warmth, charm, and the gentle sounds of nature. As part of the Town & Country Collective, we're committed to reshaping hospitality with innovative service and genuine Welsh warmth. From roaring fires and modern Welsh cuisine to afternoon teas with friends, our hotel is a home where guests can truly relax and enjoy the experience.

Why Join Our Team?

A Friendly Team:

You will join a supportive and professional team who care about making work an enjoyable and rewarding place to be!

Development Opportunities:

Whether you are looking to advance and develop your skills or seeking further qualifications, we are here to help. We encourage professional development and are committed to supporting our colleagues growth.

Make an Impact:

You will play a key role in helping us shape the future of our Food & Beverage operations and crafting exceptional experiences for our guests.

We truly believe in looking after our people as much as we look after our guests, and we do this by offering the following benefits:

Complimentary meals whilst on duty.

Preferential accommodation rates.

Qualifications relevant to your role.

Clear training and development pathways.

An Aspiring Leadership Programme.

Work buddy to guide you.

Discounted meals for up to four people.

Reward scheme for elevated service experiences.

A performance management framework to help you achieve your goals and ambitions.

What does work as a Food & Beverage Assistant Manager look like:

Food & Beverage Maestro:

You will be passionate and help us deliver and create exceptional customer experiences by bringing new ideas to help us improve and work collaboratively with our Food & Beverage Manager to deliver exceptional guest experience.

Team Player:

You will be a vital part of the team and you will contribute to the creation and execution of exceptional guest experiences. Teamwork plays an important role in our success and helps us achieve our goal of making every day experiences special.

Leadership:

You will support the Food & Beverage Manager in daily operations, daily briefings and participate in weekly and monthly meetings. You will lead by example to inspire the team in delivering exceptional standards of performance across all areas of F&B department to including events, restaurant, bar, room service and outdoor events.

What We are Looking For:

Passion:

You will have a natural enthusiasm for creating positive guest experience and cherished moments.

Team Champion:

You will have the ability to work well within a passionate team and mentor and lead the team.

Development

: You will desire to be the best you can be in your role as a Food & Beverage Manager.

Organisation:

You will have strong organisational skills to organise and manage your functions.

How to Apply:

To Apply:

Interested candidates are invited to submit their resume and a cover letter to Hannah.Walsh@newhousehotel.com

About Town and Country Collective:

Town and Country Collective is a family of distinctive hotels rooted in heritage, heart, and hospitality. From countryside retreats to vibrant town centre stays, each of our properties reflects the character of its surroundings while upholding a shared commitment to exceptional service, thoughtful experiences, and genuine warm Welsh welcomes.

To discover more about Town & Country Collective and our commitment to delivering a Warm Welsh Hospitality, visit townandcountrycollective.co.uk.

Job Type: Permanent

Pay: 29,500.00 per year

Benefits:

Company events Company pension Discounted or free food Employee discount Free parking Health & wellbeing programme On-site parking Referral programme
Work Location: In person