Job Description

Important notice

In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy.

Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.


We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job.

Benefits:

We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

Hours:

1950 hours a year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.


The shift pattern will vary because of the seasonal nature of the business; longer shifts in summer (9-10 hours) and shorter shifts in winter. Weekend work is essential but there is no evening working required.

Salary:

26,793 a year

Duration:

Permanent


A driving license is required for this role as you will be managing multiple outlets spread out across the site and need to be able to drive between them.


This is not an office based role and working operationally on shift, particularly during peak season, is required.



What it's like to work here:To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video.



What you'll be doing:As Food and Beverage Assistant Manager, you'll be working closely with the Food and Beverage Manager. You'll be helping with our large and complex business, keeping standards consistently high across the team, the outlets, and the food and drink we prepare and serve. You'll always have an eye on ways to improve service and standards for our visitors.



You'll support the team to help build a great place to work. This could include helping with recruiting and training new people or developing the team and reviewing their performance in the light of feedback and service scores from our customers.



You'll be setting and achieving financial targets to increase income and profits and drive sales. You'll do this through control of stock and waste and ensuring the best possible customer service. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.



You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

Who we're looking forApplications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:


ability to deliver high standards of service a confident leader, responsible for recruiting, training, and developing a team experience in achieving financial targets and maximising profitability aware of health and safety compliance ability to identify opportunities to drive income
A driving license is required for this role as you will be managing multiple outlets spread out across the site and need to be able to drive between them.



Additional criteria for all other applicants:



used to achieving outstanding customer service in a similar environment a good leader of people, skilled in setting personal objectives and giving feedback experienced with budgets to increase income and control costs (including managing stock and waste) a people person, with a friendly attitude and great communication skills aware of health and safety compliance

The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK

Permanent f/t (1950 hrs py)