Job Description

Aramark UK is looking to hire experienced and dedicated Hotel F&B Managers to join the brilliant team at Alton Towers, ST10 4DB. This is a full time and permanent role reporting to our Senior Hotel F&B Manager.



As Hotel F&B Manager you will provide a first class service to our wonderful guests in the Hotel and oversee F&B service across a number of different units, coffee outlets and restaurants on site.



This is an exciting opportunity to be part of something very special and you will have the opportunity to be part of a high energy, fun team who delivers excellent customer service each day to all our guests who are ready to have an amazing action-packed day filled with our delicious and innovative food offering!

What's in it for you:

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We are offering a salary of 30,000 Merlin passes for friends and family Company pension Discounted food Free parking MyStaff Shop discounts Generous Annual Leave, increasing in line with service with the option to buy extra days EAP in house mental health champion Fantastic training and development Many opportunities to progress

A day in the life of an F&B Manager:

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Assist with the organisation and running of the food and beverage service across your units. Maintain equipment to ensure smooth operation and production. Have an in-depth knowledge of your unit, including: operations, paperwork, menu, allergens, and processes. Help drive maximum efficiency and production. Ensure high standards of customer service. Ensure KPI targets are exceeded. Complete frequent mystery shop visits on units, as requested. Manage and respond to escalated guest complaints. Assist with the purchase and control of inventory, as required. Complete stock counts (must be on-site during stock counts, unless on annual leave). Ensure accurate wasted is recorded. Drive sales and control expenses. Ensure practice and adherence to Food Safety and Health & Safety regulations. Ensure audits and all requested paperwork is diligently completed on time. Support with any Food Safety or Health & Safety investigations for your units. Assist with the recruitment, training and coaching of staff. Ensure adherence to schedules and labour budgets. Assist with the performance management of your team. Monitor staff performance and provide regular feedback to your teams.

You'll be set up for success if you have:

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Experience in a F&B role managing multiple outlets Experience in high volume, quick service, fast food environment Hands on and highly organised Flexible to work weekends and evenings

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.



At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.



We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team - careers@aramark.co.uk



Join us in fostering a workplace where everyone can achieve their full potential.



All applications will be treated in the strictest confidence.