Job Description

Job Ref:

KGH10311

Branch:

Voco Leicester

Location:

voco Leicester

Salary/Benefits:

38,000 per annum

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

Mixture or Early, Late and Mid shifts across outlet operating hours.

Hours per week:

40

Posted date:

27/06/2025

Closing date:

29/07/2025

At voco Hotels, our shared mission is to make memorable experiences for our guests through heartfelt human connections. This emotional investment drives all that we do, and it's why you'll love the work, too. Our teams are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests!!

voco

is IHG's fastest growing premium brand globally, and is focused on delivering

Thoughtful, Unstuffy

and

Charming

experiences. Guests tell us that

voco

sounds fun without being vanilla, trendy without being alienating, and premium without being stuffy... welcome to voco!





Through positive and proactive leadership Our

Food Beverage Manager

is responsible for training and nurturing team members to deliver the brand standards, which in turn will support our overall goal of delivering an efficient, effective and profitable service that meets revenue and cost targets.





This roll is responsible for ensuring that we bring to life the voco brand standards throughout all FB outlets including breakfast, The Lair Bar Restaurant and our meeting and event space and you report directly to the General Manager.

To succeed as our Food Beverage Manager, you will need:

+ Food Beverage duty management and team leadership experience

for 1+ years

in a hotel property of similar size standard

.

+ To be able to perform a variety of activities as needed across all food and beverage departments, as a minimum;

lead/supervise a large-scale meeting, wedding or social event

or

host and supervise service across all meal periods

or

supervise the service behind the bar(s

).


+ Strong leadership skills and the ability to inspire and mentor a team


+ Overseeing the food and beverage department, ensuring a consistently outstanding level of service is delivered to all guests and diners


+ Promoting a culture that anticipates customer needs wherever possible, and to react to these to enhance customer satisfaction.


+ Establishing and achieving quality and guest satisfaction goal.


+ Keeping your knowledge upto date, enabling you to make recommendations to our guests, but also updating the General Manager of new trends and opportunities.


+ Monitoring budgets and controlling expenses and labour costs.


+ Proactively engaging in marketing your hotels restaurant and meeting spaces, both internally and externally.


+ Drive promotions that deliver outstanding FB experiences for our guests.

What you'll bring to the team

An ideal candidate for this role should possess the following attributes:


Demonstrable success in a Food and Beverage Supervisory/Management position. A passion for the Food and Beverage industry and keeping up to date with trends. A strong leadership, capable of motivating and influencing other to work to defined procedures and standards. Numerate, computer literate and able to manage resources within agreed budgets. Good understanding of food hygiene and health safety procedures.

Full details of the role will be discussed with the shortlisted candidates. If you'd like to find out more about the role before applying, why not reach out to our resourcing team at

recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:


Annual Conference Event and Awards

Robust career development opportunities and support for personal growth

Attractive discounts across many major retailers, restaurants, and events

Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!

50% off food and beverage while you stay in our hotels

24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet General Manager and/or Operations Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels Resorts, Marriott International, Wyndham Hotels Resorts and Hilton, what unites us all is our values. Please view our website for more details.

About Us

Hotel Brooklyn is a brand new Hotel and will be connected to the well renowned Leicester Tigers stadium. Its hip, trendy and if you think New York vibes, in the centre of Leicester you'll be on the right track.