Job Description

Job Ref:

BES6690

Branch:

Caledonian Hotel Ullapool

Location:

Caledonian Hotel Ullapool, Ullapool

Salary/Benefits:

Competitive Salary

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

Splits

Hours per week:

40/45

Posted date:

06/09/2025

Closing date:

08/10/2025

Job Title:

Food and Beverage Manager

Location:

Ullapool

Department:

Food Beverage

Reports To:

General Manager / Operations Manager

Employment Type:

Full-Time

Salary:

Competitive, based on experience

Job Summary:

We are seeking a proactive and experienced

Food and Beverage Manager

to lead and oversee all FB operations in our 3-star hotel, including

breakfast service, dinner service, cafe operations, and private functions

. This hands-on role requires a strong leader who can manage a diverse team, maintain high service standards, and ensure smooth day-to-day operations--including

split shifts and close downs

.

Key Responsibilities:

#

Operational Leadership

Oversee daily operations across breakfast, dinner, cafe, and function areas. Ensure smooth transitions between service periods and manage shift planning, including split shifts and close downs. Maintain high standards of cleanliness, presentation, and guest service throughout all FB outlets.
#

Team Management

Lead, train, and motivate the FB team to deliver exceptional service. Manage rotas, shift allocations, and staff performance. Support recruitment and onboarding of new team members.
#

Guest Experience

Ensure a warm, professional, and consistent guest experience across all FB touchpoints. Handle guest feedback and resolve issues promptly and professionally. Collaborate with Front Office and Kitchen teams to ensure seamless service.
#

Functions Events

Coordinate and manage private functions, weddings, and group bookings. Liaise with clients to ensure event requirements are met and executed to a high standard. Oversee setup, service, and breakdown of function spaces.
#

Financial Compliance

Monitor budgets, stock levels, and supplier relationships. Ensure compliance with health safety, food hygiene, and licensing regulations. Assist with menu planning, pricing, and promotions in collaboration with the Head Chef.

Requirements:

Proven experience in a supervisory or management role within hotel FB operations. Strong understanding of breakfast, dinner, cafe, and function service standards. Excellent leadership, communication, and organisational skills. Ability to work flexible hours, including split shifts, weekends, and evenings. Knowledge of food safety, licensing laws, and health safety regulations. Familiarity with POS systems and stock control procedures.

Desirable:

Formal hospitality or FB qualifications. Experience in rural or destination hotels. Passion for local produce and Scottish hospitality.

Benefits:

Competitive salary and performance-based incentives. Staff meals and uniform provided. Opportunities for career development and training. Staff discounts on FB and accommodation.

About Us

Built in the early 1900s, the 83-bedroom Caledonian Hotel is one of the oldest hotels in the area. It still boasts a quiet, friendly and welcoming atmosphere and pleasant gardens.



The Hotel overlooks Ullapool's working harbour and the colourful fishing boats on Loch Broom. To the right of the hotel is the Fowler Memorial Clock - said to be the most photographed clock in the Highlands. It was first erected in 1899 in memory of Sir John Arthur Fowler (1817-1898) and his family who lived at Braemore House near Corrieshalloch Gorge. However, to help reduce traffic congestion, it was moved to its new home in West Argyle Street in the 1960s.



Thanks to its central location in the town of Ullapool and modern comforts, The Caledonian Hotel is perfect for both the business and leisure traveller.



Ullapool is the main port of the Outer Hebrides and offers good road links to various spectacular highland locations, including Loch Maree, Lochinver, Gairloch, Corrieshalloch Gorge and Inverewe Gardens, where visitors can enjoy the many tropical and exotic shrubs and trees that grow there.



The capital of the Highlands, Inverness is under two hours away, providing ample opportunity for shopping trips.

We truly believe our people are our biggest asset and to reflect that we offer:

Market leading Rates of Pay Anniversary Bonus Flexible Shifts, full and part time to fit around other commitments 28 Days paid Holiday (pro rata) rising annually to a maximum 33 Days per year Full Training and Supervision Given Opportunity to gain recognised qualifications to help you progress Subsidised Accommodation Available includes WiFi, Food, Energy Bills, Rates and Licences Introduce a Friend Scheme worth 600 + Anniversary weekend stay for you or to give as a gift to family or close friends Access to complimentary Mental Health Wellbeing services Discounted Bespoke Hotel Stays, for you, your family and friends 50% off all Food Beverage during Bespoke Hotel Stays A range of local in-house benefits * many more!