Job Description

Job Ref:

STR2071

Branch:

Strand Palace Hotel

Location:

Strand, London (Central)

Salary/Benefits:

28517 per annum + Tronc

Contract type:

Permanent

Hours:

Full Time

Hours per week:

39

Posted date:

27/10/2025

Closing date:

29/11/2025

Develop your career at Strand Palace - Great Place to Work 2024

Join our team at Strand Palace, in the heart of central London! We are looking for a Food Beverage Supervisor to manage and lead the Breakfast team in providing a professional and efficient service to our guests, ensuring a seamless service throughout the restaurants. Help us bring our mission of 'Serving London Love' to life!

About Strand Palace

Part of London Regional Hotels, Strand Palace is one of London's largest independent hotels. We have been welcoming guests from all corners of the UK and worldwide since 1909. Right in the heart of London, all 788 guest rooms, lobby, restaurant, and bar are refurbished to a modern and contemporary style inspired by the hotel's popular art deco era in the 1920's.

About L+R Hotels

L+R Hotels is a highly motivated, family-owned global hotel investment and management company, committed to delivering excellent hospitality and creating long-term sustainable value. The company owns an extensive portfolio, with approximately 21,500 bedrooms across 90 hotels in the UK, Continental Europe, the US, and the Caribbean.

Benefits

Working at Strand Palace has its perks. As part of our team, you'll have access to a range of benefits, including:

Clear career pathways

with paid training, development courses, and apprenticeship opportunities to help you grow and succeed

Health cashback plan

for dental, vision, physiotherapy, and many other expenses

Life assurance cover

for peace of mind

50% off food and drinks

in our hotel bar and restaurant - for you and your friends, and family

Exclusive discounted room rates

at Strand Palace for you and your loved ones

Special discounts at hotels around the world

, including the L+R Hotels collection

Instant access to your wages

through Wagestream - no more waiting for payday!

Free meals on every shift

- breakfast, lunch, and dinner included

Earn up to 300 with our 'Introduce a Friend' bonus scheme

when you refer someone great

Free laundry and dry cleaning

- saving you time and money

Enjoy a paid half-day off on your birthday

- because you deserve to celebrate!

Regular team socials and parties

, including fun nights out at London activity bars - with free food, drinks, and great company

A paid volunteering day

each year to support a cause close to your heart

24/7 access to confidential support services

, including counselling, legal advice, and financial guidance.

Northbank Privilege Card

- giving you discounts at local shops, restaurants, and attractions.

Key Responsibilities

Supervise the daily operation and breakfast team, and ensure the correct procedures are adhered to Ensure the Restaurants are cleaned and ready for service, checking area, table layouts, service stations, buffets, stock levels, and special displays are fully prepared and served to the required standard, liaising with the Kitchen where necessary Maintain effective and regular communication within the team, carrying out daily shift handovers and briefings Carry out random till checks in the Restaurants, reporting any discrepancies Deal with all guest comments/complaints in a courteous, professional, and effective manner, informing the Management team where relevant Ensure all staff are fully of any events, VIPs, corporate and regular guests in the Hotel and ensure requirements are anticipated and met Monitor the appearance, standards, and performance of the bar team, with a focus on identifying training needs and recommending training opportunities when necessary to maintain high service quality and teamwork. Support the recruitment for the Breakfast team in accordance with the Hotel's recruitment policy

What We're Looking For

Proven leadership experience in within hospitality Strong organisational skills, with experience managing large and diverse teams Approachable, hands-on, and passionate about guest experience and team development Drive to go above and beyond, in exceeding guest expectations and finding ways to continually improve service.

Join a Great Place to Work - Welcome to Strand Palace

Strand Palace has proudly earned the Great Place to Work certification, and for good reason. We're more than just a hotel - we're a team that values connection, quality, and a little fun along the way. Our culture thrives on exceptional service, genuine interactions, and a shared passion for hospitality.



We describe ourselves as

confident, creative, and personable

- if that sounds like you, we think you'll fit right in. At Strand Palace, you'll join a friendly community. From themed staff lunches and charity walks to Executive Team breakfast service and monthly Town Hall events, we host a wide range of well-being activities that help our teams connect, recharge, and celebrate achievements across the hotel.



We're also proud to be leaders in sustainability and social impact. Strand Palace has been awarded the

Green Key

for two consecutive years and is part of the

FuturePlus

programme - a commitment to creating a positive impact across environmental sustainability, social responsibility, diversity and inclusion, and climate action.



Come be part of something meaningful.



Join us at Strand Palace - where your personality and purpose can shine.