Job Description

Do you enjoy being a part of a great team? Making people smile? And creating memorable guest experiences? If you do, we'd love to see your CV

, Rosslea Hall Hotel are looking for a

Food & Beverage Supervisor

, with an impressive attitude to join us in this exciting opportunity.

About Hotel

Rosslea Hall Hotel

- Discover the blend of modern elegance and comfort at Rosslea Hall Hotel, a 4-star boutique destination. Situated near the scenic Loch Lomond and the vibrant towns of Rhu & Helensburgh, our hotel offers a tranquil escape with all the conveniences for a restful stay. Our 30 well-appointed bedrooms, each reflecting a high standard of luxury, are designed to provide a peaceful night's sleep. Many rooms feature stunning views of the Firth of Clyde and the beautiful West Coast. Experience the charm and sophistication of Rosslea Hall Hotel, perfectly positioned to explore the best of the region.

The Role

As a

Food & Bev Supervisor

, atRosslea Hall Hotel, we are looking for a positive can-do attitude to drive exceptional standards and guest experience, to help oversee our different food and beverage outlets operations. You will be responsible for ensuring high-quality service, managing staff, and maintaining a positive and welcoming atmosphere for our customers. This is a key leadership position that requires strong organisational skills, excellent customer service, and a passion for the hospitality industry.

Oversee all aspects of the restaurant and bar operations, including inventory control, and maintaining cleanliness and organization

Train and supervise restaurant and bar staff, ensuring they adhere to company policies and provide exceptional customer service

Monitor and control costs by implementing effective inventory control measures and minimizing waste

Collaborate with the kitchen team to ensure seamless coordination between food and beverage service

Develop and implement strategies to increase sales and profitability

Handle customer complaints or issues in a professional and timely manner

Ensure compliance with all health and safety regulations, including food safety standards

Stay updated on industry trends and new products to continuously improve the bar offerings

Skills:

Strong leadership skills with the ability to effectively Supervise a team

Excellent communication skills to interact with staff and customers

Knowledge of food safety regulations and best practices

Experience in team management, including scheduling, training, and performance evaluations

Proficient in food preparation techniques and beverage production

Culinary knowledge that complements the menu offerings

Ability to handle high-pressure situations in a fast-paced environment.

Familiarity with bar equipment operation and maintenance

Previous experience in a supervisory role within a bar or restaurant setting is preferred.

Set an example to others in customer service standards, individually within your role and as part of your departmental team

Ensure customers' expectations are met and exceeded and put the needs of the customer first.

Benefits

Pension Scheme

Discounted Hotel Stays across our 7H Portfolio.

Discounted Food and Beverage across our 7H Portfolio

Industry led training through our partnership with Cornell University

Employee of the month programme

Long service recognition scheme

Complimentary overnight stay within probationary period

Discounted or free food

Employee retail discount

On-site parking

Equal Opportunities

We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. We value diverse cultures, ideas, and people as part of our core DNA.

Right to Work

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Job Types: Full-time, Permanent

Pay: From 12.21 per hour

Work Location: In person