We are seeking a dynamic and strategic Franchise Manager to oversee and develop our franchise operations. The successful candidate will be responsible for driving growth, maintaining strong relationships with franchisees, and ensuring compliance with company standards. This role offers an exciting opportunity to lead a team, implement innovative marketing strategies, and contribute to the organisation's expansion plans. The ideal applicant will possess excellent communication skills, a solid understanding of human resources systems, and experience in sales and relationship management.
Duties
Develop and execute franchise development strategies to generate leads and expand the franchise network.
Manage the onboarding process for new franchisees, ensuring smooth integration into the organisation.
Utilise ATS (Applicant Tracking System) tools to streamline recruitment processes.
Maintain ongoing relationships with existing franchisees through regular communication and support.
Oversee utilisation of HRIS (Human Resources Information System), Workday, Taleo, PeopleSoft, and Salesforce to manage personnel data and sales pipelines effectively.
Coordinate social media management campaigns to promote franchise opportunities and enhance brand visibility.
Conduct market research to identify potential growth areas and analyse competitor activities.
Ensure compliance with legal requirements and organisational policies across all franchise locations.
Collaborate with internal departments such as HR, marketing, and operations to support franchisee success.
Skills
Proven experience in lead generation and sales within a franchising or similar environment.
Strong communication skills with the ability to influence and negotiate effectively.
Proficiency in ATS platforms such as Taleo or Workday, alongside HRIS systems like PeopleSoft or HRMS tools.
Familiarity with CRM software including Salesforce for relationship management purposes.
Experience in social media management for brand promotion and engagement strategies.
Knowledge of human resources practices, including talent acquisition and employee relations.
Ability to analyse data using ATS, HRIS, or other organisational tools to inform decision-making.
Organised with excellent project management skills to handle multiple priorities efficiently. This role offers an engaging environment for motivated professionals eager to make a significant impact within a growing organisation. The successful candidate will be instrumental in shaping our franchise development strategy while fostering strong relationships across all levels of the business.
Job Type: Full-time
Pay: 33,000.00-40,000.00 per year
Benefits:
Company pension
Employee discount
On-site parking
Work Location: In person
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