We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at !
We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces.
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
As Zopa continues to grow, we remain committed to protecting our customers and platform from fraud and financial crime. We are seeking an experienced and capable Mule Team Manager to lead a team focused on investigating and addressing mule account activity.
The successful candidate will have hands-on experience in investigating mule accounts within a FinTech, digital bank, or fast-growing financial institution. Strong leadership abilities, oversight of Suspicious Activity Report (SAR) processes, and working knowledge of CIFAS principles and data-sharing protocols are essential. This role requires a collaborative approach, working across teams to support proactive measures and help maintain Zopa as a secure and trusted platform.
Reporting to the Head of Fraud & Financial Crime, this position plays a key role in supporting Zopa's broader fraud and financial crime prevention strategy.
A day in the life:
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