Job Description

Job Summary

We are seeking a friendly and enthusiastic Front of House Assistants to join our team providing exceptional customer service and ensuring a welcoming atmosphere. This role involves a variety of tasks that contribute to the smooth operation of our front-of-house services.

Duties

Greet and welcome guests upon arrival, ensuring they feel valued and comfortable. Manage reservations and seating arrangements efficiently. Answer guest inquiries regarding the menu, services, and facilities with a knowledgeable and helpful attitude. Assist in maintaining cleanliness and organisation of the front-of-house area. Collaborate with kitchen and service staff to ensure seamless communication and service delivery. Handle cash and card transactions accurately while adhering to company policies. Support event setups and breakdowns as required, contributing to a positive guest experience.

Requirements

Previous experience in a customer-facing role is preferred but not essential. Excellent communication skills with a friendly disposition. Strong organisational skills with attention to detail. Ability to work effectively in a fast-paced environment while maintaining professionalism. Flexibility to work various shifts, including evenings and weekends as needed. A passion for delivering outstanding customer service is essential. If you are looking for an opportunity to grow within a dynamic team while providing exceptional service, we encourage you to apply for the Front of House Assistant position today!
Job Type: Full-time

Pay: 12.23 per hour

Expected hours: 40 - 50 per week

Benefits:

Discounted or free food
Work Location: In person