Front Of House Assistant

London, ENG, GB, United Kingdom

Job Description

An exciting opportunity has arisen in our Front of House Team in London on a permanent basis. This is a chance to be part of a small team providing a high quality, professional reception and catering service to clients and staff. Working 2 days per week Thursday and Friday in a varied shift pattern 08:00-16:00, 09:00-17:00 or 09:30 - 17:30 onsite.

Though this is a varied role, your key tasks will include:



To be first point of contact. Meet and greet all Hymans Robertson clients and staff in a professional manner Answer calls politely, quickly and efficiently using Microsoft Teams Ensuring contractors and visitors sign in and out using our online visitor management system Maintain the meeting room diaries using Outlook Book and record all taxi bookings Record and handle all incoming and outgoing couriers Preparation of tea and coffee & order lunches when required Monitor meeting rooms i.e. setting up and clearing rooms for lunches, meetings and events Ensuring kitchen areas are clean and tidy and have sufficient stock Ensuring efficient catering service for additional events Managing delivery of goods Managing internal support calls Managing other ad hoc administrative duties such as invoice processing, carrying out internal audits and carbon reporting Generally assisting the Facilities Managers on any other ad-hoc duties To ensure that all areas of responsibility comply with our own internal policies To ensure all catering facilities adhere to food hygiene and H&S standards, training provided To ensure the Facilities Manager is aware of all contractors who may be onsite

To enjoy and succeed in this role, you will have:



The ability to communicate at all levels. Strong efficiency and punctuality Confident & polite telephone manor A working knowledge of Microsoft Office Previous experience in a customer facing role would be advantageous Excellent communication skills, both verbally and written. Exceptional organisation and time management skills. Excellent team working skills, with the ability to work on own initiative. Ability to work independently and collaboratively as a team.

In addition to a competitive salary and access to our profit share scheme, we offer:



A flexible selection of employee benefits, so you can choose a package that best matches your lifestyle and needs. A collaborative and encouraging work environment where your thinking and ideas are encouraged. On site mental health and wellbeing assistance. A commitment to helping you develop both personally and professionally, with mentoring opportunities and access to our award-winning learning portal, Aspire. Regular social activities, in addition to three days paid volunteering leave each year and a day's leave to celebrate your birthday.

Please note, we recruit on a rolling basis so early applications are recommended to avoid disappointment.


We work alongside employers, trustees and financial services institutions, offering independent pensions, investments, benefits and risk consulting services, as well as data and technology solutions.


That's the who and the what. More important is the 'why'. The work we do may not always seem the sexiest. But it's difficult, it's complex, and it's important. We help our clients, their employees, members and customers make decisions that have real and direct consequences on their financial futures.


For 100 years we've taken this responsibility seriously. Together, as a team and with our clients and partners, we're here to build better futures.

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Job Detail

  • Job Id
    JD3557321
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    London, ENG, GB, United Kingdom
  • Education
    Not mentioned