Job Description

This is a fantastic opportunity for a Front of House Assistant Manager to join a Private Cosmetic Surgery & Aesthetics Clinic in Reigate Town Centre on a permanent full time basis. The clinic specialises in surgical and non surgical aesthetic treatments. The chosen candidate will be given the opportunity to progress within the company.

We are seeking an enthusiastic, hard-working professional to join our team. The position requires a warm and friendly interaction with guests, as well as business and administrative duties, such as responding to enquiries, scheduling appointments and maintaining our reception area. You will be the first point for contact for our clinic representing the brand. First impressions last so presentation is everything. You will be responsible for the daily smooth running of the clinic and assistance with driving the business forward.

Responsibilities:

Answer phone calls, customer emails, and enquiries. Manage the reception area, and cleanliness of front of house and surrounding areas of the clinic. Provide good customer service. Welcoming and greeting patients, maintaining and updating patient records/filing system, ensuring consultation rooms are prepared. Excellent communications skills, organized, methodical with a professional, positive 'can do' attitude. Good knowledge of Microsoft office software. Manage and update social media profiles, blogs, MailChimp and website. Stock taking. Medical paperwork, audits, consultation letters. General administrative duties and tasks. Maintaining cleanliness of clinic.

Ideal Candidate:

Strong receptionist and administration experience or working in a clinical setting. Experience in medical administration. An energetic team player with the ability to deliver their role and responsibilities in a calm and efficient manner while working in a busy environment. Good relationship builder - ability to create strong working relationships. Experience of delivering exceptional levels of service and sales driven. Strong attention to detail. Excellent communication skills and immaculate written English A polished appearance and professional manner Excellent IT and administrative skills, including Microsoft Office, Word, Basic Excel, Publisher Able to use their own initiative with a 'can do' attitude. A calm demeanor with prior experience working under pressure using sensitivity and discretion always. Keen interest in Aesthetics/Cosmetics.
Training provided.

Job Type: Full-time

Pay: From 26,000.00 per year

Benefits:

Employee discount
Schedule:

8 hour shift Monday to Friday Weekend availability
Ability to commute/relocate:

Reigate: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (required)
Experience:

Administrative: 4 years (required)
Language:

English (required)
Work Location: In person