Job Description

Overview

Family ran, country public house,
We are seeking a dedicated and enthusiastic experienced Front of House Assistant to join our team. This role is crucial in providing exceptional customer service and ensuring a welcoming atmosphere for all guests. The ideal candidate will possess strong communication skills, a friendly disposition, and the ability to multitask effectively in a fast-paced environment.

Responsibilities

Greet and welcome guests as they arrive, ensuring a positive first impression. Manage reservations and seating arrangements efficiently. Assist with the preparation of the front of house area, ensuring it is clean and organised at all times. Take customer orders accurately and relay them to the kitchen staff. Address customer inquiries and resolve any issues promptly and professionally. Support the team during busy periods by helping with food service and clearing tables. Maintain knowledge of menu items, specials, and promotions to provide informed recommendations to guests. Collaborate with colleagues to ensure smooth operations throughout the venue.

Qualifications

Previous experience in fast paced customer focus environment is essential Excellent communication skills with a friendly and approachable manner. Ability to work well under pressure while maintaining attention to detail. Strong organisational skills and the ability to multitask effectively. A positive attitude and willingness to learn new skills. Flexibility to work various shifts, including evenings and weekends as required.
If you are passionate about delivering outstanding service and enjoy working in a vibrant environment, we would love to hear from you!

Progression opportunities for right person,

Job Types: Full-time, Part-time, Permanent

Pay: From 12.30 per hour

Additional pay:

Tips
Benefits:

Discounted or free food Free parking On-site parking
Work Location: In person