Job Description

This is where More is Possible

This position is a combined role, which acts as a central point for members to contact you as well as providing a service in our Cafe. When we say Cafe, we're not expecting you to be 'Jamie Oliver' but we are looking for someone who can find their way around a kitchen and be polite and friendly with our members! You will be the first point of contact for members to deal with members and business enquiries in a polite and friendly manner and to ensure that they are actioned accordingly. As well as this, you will be taking orders and catering simple food menus to high standards and ensuring time management is met when serving customers. You will need to have a cleaning cloth handy, as we like our members to sit and dine in clean and tidy environment.

What does the role involve?

16 hours Part Time on a 9 month temporary contract - pay in relation to age

Provide excellent customer service to our members

To ensure that daily, weekly and monthly cleaning is completed in line with company standards, assisting with other areas as directed by the Management team

To prepare well presented food for our members

To clear and tidy eating surfaces, ensuring that a high standard of cleanliness is maintained

To answer the telephone within 5 rings, in a friendly and professional manner, following the set procedure and to direct the call as efficiently as possible to the correct extension

What are we looking for?

The ideal candidate we are looking for to join our team is:

Fun and friendly person

Excellent communication skills

Customer focused

Ability to deal with members in a polite and professional manner

Ability to cope under pressure

This role is subject to a DBS check

Benefits:

Training and development opportunities that will enable you to advance as far as your talent and determination will take you

Free membership for you and a loved one plus 2 discounted memberships for partners, family members or friends

Workplace Pension Scheme

Discount on retail and cafe products

28 days holidays including public/bank holidays (pro-rata for part-time staff)

If you are interested, then don't waste any time and apply now!

Job Types: Part-time, Temporary
Contract length: 9 months

Pay: Up to 12.21 per hour

Expected hours: 16 per week

Ability to commute/relocate:

Wrexham: reliably commute or plan to relocate before starting work (required)
Work Location: In person