Job Description

Job Overview

We are seeking enthusiastic and professional Front of House Staff to join our team. This role involves delivering exceptional guest services in a lively hospitality environment, ensuring visitors have a memorable experience. The ideal candidate will possess excellent communication skills, a welcoming demeanour, and previous experience in restaurant or hotel settings. This position offers an opportunity to develop your hospitality career within a dynamic team dedicated to outstanding service.

Responsibilities

Greet guests warmly upon arrival and assist with seating arrangements Take reservations and manage booking schedules efficiently Provide attentive and friendly service throughout guests' visit Handle guest enquiries both in person and via telephone with professionalism and courtesy Serve food and beverages in accordance with established standards Maintain cleanliness and organisation of the front of house area Process payments accurately using the POS system Address guest concerns promptly to ensure satisfaction Collaborate with team members to deliver seamless service during busy periods

Skills

Previous experience in a restaurant or hospitality environment is preferred Strong communication skills, both verbal and written, with excellent phone etiquette Ability to work effectively as part of a team in a fast-paced setting Knowledge of guest services and customer care principles Experience with serving food and beverages efficiently and professionally Organised, punctual, and able to manage multiple tasks simultaneously Flexibility to adapt to changing priorities and guest needs A friendly, approachable manner with a genuine passion for hospitality
Job Type: Part-time

Pay: 12.50-13.85 per hour

Expected hours: 22.5 per week

Benefits:

Company events Company pension Health & wellbeing programme
Work Location: In person